Reviews for Subway in Fairfield, CA
I've been coming here for years because I live up the road. Never really had a bad experience, at least one worth sharing, until... now. There was a lady already being helped which was fine. So another worker came, she was extremely rude. Wish I got her name,she was working at 11:45 with bleached hair in a bun. First off, she wore her mask below her chin??? That's not how they work.What's the point of wearing one when you don't wear it properly. So we started to order our sandwiches and we ordered a veggie.So she starts making it so far so good. Thenshe puts the avocado on. I know we'll enough you get half an avocado for a footlongand she left like a third in the skin of the avocado and told us it would be extra for the rest fo the avocado. Uhm no? So thenshe puts vinegar on it even tho we said no to vinegar. So she wraps it up and we ask her to remake it. So she storms off intothe back. After about 5 minutes I ask if they were the only two people working the lady said yes and the original lady came outand started to remake our sandwhich and we started to walk put and said we will not be back so she said "thank you". Worstcustomer service ever. I miss the ladies who were there a few years ago. They would never act this way Read more
I just wanted to share how rude the employee was during my visit . I was there 11/10/2021 around 2:45 and first she started of... with making wrong sandwich when i asked her that i want veggie she just gave me looked at me so weird. After she started to makethe veggie sandwich , she grabbed a broken patty , i simple told her ? it is broken ? . She replied back with attitude that ?she can see it ? I think employee should be more respectful toward customer need Read more
Prompt attention and service. Nice and clean place, server listen to my concerns and prepare the food just as I asked. Very... courteous and attentive. I definitely recommend this place for a fast service. No matter if there is people in front of you theywill help you very quickly. I definitely recommend this place for a very well prepared sandwich! Read more
I like subway but this location was horrible only one worker making sandwiches taking her time even though there was two... employees there, there were three people infront of me it took 20mins to get to me Read more
I wish I had got her name but there's a young lady that works there and she is so fast and friendly that it makes going there... enjoyable Read more
Great food love the idea of making my own sandwich really puts me in control and I like that feeling
Leila hooked my Mom and I up today!!! Very sweet and has the BEST recipes!!! She added her gourmet flair on our sandwiches and... we came back for one more. Super personable, yet professional and would love to see her as a professional chef one day. Read more
Incredibly rude. Orderd online and they failed to update there inventory so arrived to no sandwiches because they lacked bacon.... So instead of calling me to make the appropriate adjustments so that I could receive my food at the arranged pick up time theysaid " sorry I don't know what to tell you I'm very busy as you can see you can pick another sandwich what do you want to do?" Read more