Reviews for Pizza Hut in Fairfield, CA
I?m actually impressed on the quality, customer service and busyness of the restaurant when I went to go pick up my pizza. It... was done before I got there and delicious once I got the chance to eat it. I?d definitely order again! Previous reviewersdiscouraged me from coming here but I finally decided to come by and I was pleased. Only 3 slices left because me and my familywas eating it so fast! Haha but this is what I got, a large pepperoni pan size pizza. Read more
Is kind of as expected; Pizza Hut is what it is. I'm giving 3 out of 5 because I ordered a Detroit style pizza and legit just... got a regular pizza. No words about "sorry we don't have the pans" or any kind of explanation. Kind of hilarious but like thepizza is decent so I'm not super upset Read more
Had trouble with orders taking almost 2 hours for delivery months ago. Did store pick up the time before last and the store as... slow and there appeared to be one pwrson training the entire store. Now i tried ordering for delivery again thinking maybe theygot things sorted out. 2 hours goes by. I call the store twice during that time and no one answers. Checked my bank accountand it looks like my money was refunded. Don't know what happened because no one said anything or even answered the phone. I'mdone with this place. Worst ever. Better odds of winning the lottery than getting food from this place. Read more
My family just got home from a long road trip. We didn't have any food in the fridge and everyone was hungry. No problem, I... thought, I'd order pizza. I ordered at 11: 19am. Got a confirmation email that it'd be ready at 11: 35am. I was standing outsidethe door at 11:37 and no one was there. The lights weren't even on. My family was hungry so we just ended up going to getchicken from Popeyes. I get a call at 1:35 from pizza hut to say my pizza was ready and when was I going to pick it up. I toldthem my pizza was supposed to be ready at 11:30 and that I went to go pick it up and nobody was in the store. The guy on thephone kept insisting everyone was there. That they had been there since 8:30 this morning. I said, no they were not, no one wasthere. He kept insisting that they were there at 8:30 this morning and had been there ever since. I told him I don't need thepizza anymore it's already too late and whoever was supposed to be there at 8:30 wasn't there. Sadly, I had heard about thishappening to other people. But it had never happened to us so I thought we'd be okay. I'm just glad I opted to pay in storerather than online. Read more
I mean look at this. Usually this spot is pretty decent and I love pizza hut always have but after today idk if I even want to... put my money into this any more. Hate to post this but it makes me mad. Worst experience ever here. Read more
My wife ordered an individual pizza from this place and her pizza had a bite from the crust to the center. Really hard to... contact them. Really bad experience. Expecting to hear back from somebody soon. Read more
Ordered a take out pizza online. Pizza Hut state pizza would be ready in 20 minutes, which would be 9:10 pm. I arrived 9:15 and... waited. I called the curbside pickup to announce my arrival, but no one answered the phone. I called 20 times and no answer. Icould see the employees walking around in the store but no one would answer the phone. I assumed it was Friday night they mustbe really busy, so I waited until 9:45. But now I was livid because there was no since of urgency from the manager. I finallyentered the store and the female manager was as rude as I have ever encountered. She threw the pizza at me and said they wereclosing. I took the receipt and planned to complain to corporate but the receipt has no phone number to call. It gives you awebsite that requires you to enter code allegedly found on the bottom of the receipt. There is no such code printed on myreceipt. Going to Tellpizzahut.com is useless without it. Read more
They do a decent job at this location. My pro tip is to always check that your order has all extra items that you ordered. They... are bad about remembering to give you your extra items. Every time I order an extra item that doesn't come standard, they forgetto give it to me. So now I check my orders before leaving. Read more