Reviews for Domino's Pizza in Fairfield, CA
Great pizza but staff and website are terrible. Tried ordering online, no luck. Had to go in and order at 1050. Was told the... order would be done by 1130 but at 12 it was done and now my husband's team went without lunch because it was 30 minutes lateand I am stuck with $90 worth of pizza. Thanks! Read more
They didn't send what I ordered. I got wrong toppings. My toppings didn't match the sales ticket. then they didn't even have the... common courtesy to answer the phone when tried to call.i suggest never to order from this place badly run needs bettermanagement,and employees. Read more
First time ever going to Dominos! Great experience! I got updated texts, I was greated and the Gentleman that helped me went... over my over my order to make sure it was correct and that I got all the sauces I ordered! He then offered to help me to my carsince it was a lot to carry. The food was very tasty as well!!! We will return!! Read more
Pizza tastes great and coupons make it cheap. Staff is totally incompetent. Two customers ahead of me had theirs orders done... wrong. Managed explained to these customers that staff is new and ? stuff happens,? but he did apologize or offer compensation. I ordered online. I arrived at store 20 minutes later and was told my order would not be ready for another 30 minutes. Reallya shame because the pizza is good. Read more
Can I give zero stars? Ordered the pizza and after an hour and a half it was finally delivered ice cold. Called the store and... after being placed on hold for 15 minutes was told that all they could do was re-make the pizza and deliver it again. Told him Iwasn?t interested in them trying to remake then deliver again. No refund. When I called to complain Carl, the manager told me Iwas being immature and that because it?s a large order that they can?t do anything about it. This is absolutely the worstDomino?s I?ve ever been associated with. Avoid these guys at all costs. Carl needs a lesson in customer service. Read more
I've ordered twice from this location. First time, thin crust pizza was almost burnt, too crispy to be considered pizza. Second... time, great job on the pizza, but I ordered online and delivery. It said there'd be less than a 30 minute wait, but it tookalmost a full 2 hours. The delivery guy was nice and probably completely overworked, but I should get a warning if it's going totake that long. And when I called the store, they hadn't picked up the phone after 7 minutes; I finally hung up. I don't know ifa majority of this location's issues are a company problem or an individual store problem. Who knows, but I will not be orderingfrom them again. Read more
This is supposedly a medium hand-tossed. I can?t imagine what ?thin-crust? would be. This pie has almost no bread or sauce. Very... polite delivery driver. No physical contact and the driver called right after placing the food on pedestal. Read more
My pasta showed up and looked like half was gone and only had 3 tiny pieces of chicken. My wife's was fine, but mine was... ridiculous. Now they won't answer the phone ???? Read more