Reviews for McDonald's in Fairfax, VA
Usually eating from there after everything else is closed, on a normal day their ice cream machine works, and their food isn't... bad, but recently machine is broken and their Icy Cola smells like old wet rug, plus one of their new employees that worksevening shift got hella annoying attitude, and constantly repeats "is that all?!" Seriously, next time I'll just keep on addingthe cheapest item every time they will ask me that again, challenge accepted ???? it will never end! Read more
Drive thru is not as slow as it used to be but customer service is not one of their priorities. Ordered a happy meal for my 5yr... old daughter, a long with a couple of sandwiches, and they didn't put the nuggets in her happy meal. When I came back through, Ialso noticed they were a little light on the fries(and who doesn't like the fries), so I asked about that, and I was met with,"this is a kids fries, and this is a small fries, that's what you get!". I was flabbergasted that a multimillion ???? fast foodrestaurant couldn't come off some more fries, when they didn't even give us all of our food, and then rudely usher us off as ifwe didn't matter. DISAPPOINTED ???? Read more
The woman on the speaker took about 5 minutes to come to the mic despite multiple attempts to hail them. Once she got there, she... sounded Asian. She was impatient and switched to the back speaker and took their order, came back to us and totally messed upour order. We ordered two quarter pounders with cheese, no pickle no onion on an app deal buy one get one free. She added threeof the same burger and told us to pull up. When we got around to the third window, to my surprise, there was a truck waiting fortheir food. I didn't know there was anyone ahead of us. It took another 5 minutes for them to get their food. When they leftthere was a Hispanic woman at the window. She asked what our order was and we told her the two qp/c. She asked if it was justtwo? Not three? And we said just two. Everyone in the McDonald's was acting flustered and in a crazy hurry. We had two Uberorders and everyone was so busy rushing around they didn't hear us. We wanted to add large fries too on rewards, so free largefries. The Hispanic woman said sure, then said they couldn't because the system went down. But it had already taken her points.Then an African girl came to the window and enquired about the three burgers, I mean two burgers, and asked for the Uber numberagain. Yelled at us for not telling her sooner about the Uber orders, complained that she only had two (they were both ours).sheleaves for several minutes and the Hispanic girl comes back with the two burgers, however the pattys were dry and tough. Thebuns sort of chewy. Aren't the qps supposed to be cooked fresh every time? Then she came back with more excuses to not give usfries. Demanded cash. And left the window again. Several more minutes go by and she returns with an unmarked bag telling uswhich order number it is. She leaves again returning several minutes later with another bag and their receipt like normal. Stillno fries. I tell her the app already burned her points, they should give us fries. Ignored. Guy Read more
The worst McDonald?s in Northern Virginia. I attempted to visit this McDonald?s for the first time tonight. The doors said the... dining room was open until 11pm, but when I tried to enter at 10:20PM they had the doors locked!!! I then attempted the drivethru. It wrapped around the building and was not moving at all. I sat in line for 15 minutes and finally gave up after we didn?tmove at all. I recommend you avoid visiting this location as they are clearly inept at running a QSR. Read more
This McDonald's really is just always a mess. Terrible even for Mcdonald's standards.. 80% chance the order you get will be... wrong and even when it's right it's cold and messily slapped together.. Haven't been here in months and probably wont be backever again after this as nothing has changed or improved. Do yourself a favor and go to Chik-fil-a or Wendy's right across thestreet. Or go to another McDonald's even if that is what you are craving. Read more
Staff is always rude when I go in, never pay attention to my order. They never acknowledge you no matter how polite. Looking at... other reviews it's the same issues- no one makes the orders right. They gave me the entirely wrong thing as to what I orderedthis time. I know y'all have eyes and can read. What is the actual issue???? Every. Single. Time. Read more
This is not how iced mocha is given. This is a wrong cover and it would have spilled on me. Mc Donald's should shut their fast... food places. This huge truck delivering for MC Donald's had a rude driver who offloaded his delivery in the drive throughcausing a jam, customers complained, but all he could say was" I am delivering". There was a lot of space for him to park histruck behind the store, but he chose to trouble people Read more
Today, dec.9 , 2022. I cane here at 7:07 am . All doors were closed. I was waiting outside. They let one person go in . But i... said hey wait but still they lock the door. It was 7: 07 am. Read more