Reviews for Starbucks in Fairbanks, AK
Never tell a customer that he shouldn?t use swear words while he?s in the drive thru while he?s talking on the phone.
First time coming to this Starbucks. Drinks were fine. But they were out of the entire lunch menu? that?s squarely on... management. How are you out of every. single. item. Read more
Got a sweet cream cold brew. Realized the cream was all curdled after I left. They also got my husband's coffee wrong. It tasted... disgusting. We ended up throwing them both out and went to Alaska Coffee Roasting Company, which was much better. Read more
I really love their coffee. I try to buy their pumpkin spice latte or their pumpkin spice cappuccino when they have it on their... menu. I have also tried their smoothies and they are delicious and healthy. I have had their mocha latte and cappuccino whichare just as good as their pumpkin spice latte and cappuccino. Read more
Unprofessional. Bad customer service. Didn't make my drink, then made the one I received incorrectly. Didn't really apologise or... acknowledge me. Seems like more of a social hangout for the 5 baristas. The sidewalks are not shoveled. Dangerous. Too bad,because the place is gorgeous on the inside. Please train your staff and expect more of them. We had the same issue at theairport Starbucks. Terrible drinks and bad customer service when it first opened. The owner hired all young brunettes withlittle care for quality of coffee or customer service training. Luckily they're finally starting to come around. Read more
Starbucks as always does a good job of marketing itself as your "third home" aside from your home and your work they want you to... spend your third most amount of time here. And this starbucks in particular might have achieved that. Read more
This is the right Starbucks to go to if you want to wait thirty minutes for your coffee(with three baristas). The... supervisor(white blonde hair) just said that she hates when customers move the tables around. So they are professional as well.This place is horrible. Avoid at all cost!!!! Read more
Horrible customer service. The male that was working was incredibly rude and refused to use the Starbucks ?scan & pay? option.... Avoid at all costs. Read more