Reviews for Boston Market in Exton, PA
Well at one time bm in exton had a great crew. Unfortunately now they are all gone. Service leaves a lot to be desired . Food... was not hot. But that's what management wants. So be it. CFF Read more
I love this Boston Market. The staff is friendly. The food is awesome. They have a couple tables there now. I always do take... out anyway, but people can sit down there if they want to at the new tables. Two are outside! Very nice. Try theirdesserts!!!! Read more
What a wonderful experience working with the manager and staff at the Exton Boston Market! Always cheerful and go out of their... way to make sure the order is correct and the customer is pleased. So happy we have this store nearby! Read more
So this is my first time ordering from Boston Market. I?m not from this area, I?m just here watching my friend?s children. They... have been begging for Boston Market for days! They told me their orders and said they usually get a substitution for one of thesides because they are obsessed with Boston Market Mac n cheese and always want more but I could not find were to do that. Icalled the restaurant and spoke with Saeeda. As it turns out they typically don?t do substitutions anymore but Saeeda went outof her way to help me and kept an eye out for my order! Thank you again for your kindness, thoughtfulness and understanding andgoing the extra mile! Exceptional customer service and genuine kindness! -Alyssa (newest and happiest Boston Market customer) Read more
Nice and friendly employee took order. Food wasn't very good or warm. Only 2 small tables to sit at. Edit: Ray - Sounds like... you want to improve. The service folks need to stick near the counter if a customer stays to eat. They disappeared and didn'thave fork and knife. The food is not good and we like it normally. Over cooked and dry. Good luck. Read more
I ordered a 3 piece quarter dark. Came in to pick it up and there was one employee, female in the back working. She saw me but... didn't acknowledge me or say just a moment. I waited 5 minutes then she came up front. When I finally got my order it was8:45pm. Got home and only 2 pieces not 3 and was extremely small in size. Very disappointed not only with the service butquality of food and quantity of portions. Last time I was at this location was around Thanksgiving and they completely got myorder wrong. The manager did have them redo my order and threw in some extra deserts for the inconvenience. This location isalways under staffed and you roll the dice on your food being fully cooked Read more
This is a counter only location. No dining room or seats. The customer area was dirty for 1PM. Error messages on the screens.... Another screen blown out on the menu board. New potatoes were mashed instead of pieces. Chicken was good. Cornbread was denseand very very cold. Ick. Staff was ok. My recommendation would be to keep the floors clean in the small customer area and getthe screens working. Fix the issues with the food. Read more
Rarely ever do reviews, ordered online than drove 20 minutes to pick up food to only find out they where out of all the items I... ordered. Than had to jump through hoops just to get a refund. Drive the extra 10 minutes and go to west Chester l. Read more