Reviews for McDonald's in Evergreen, AL
Stopped for breakfast . There was one lady , running the entire store . The cashier was on break . She was extremely kind ,... apologizing , stating they were working 12-14 hours a day , to keep the store open . I ordered an egg McMuffin . And I'm notsaying this to be kind , but it was the best egg McMuffin I have ever had ! It was so hot , I had to let it cool down andtoasted perfectly ! Read more
Wouldn't you expect coffee to be ready when they open? Asked for a coffee and the drive thru person stated they had not gotten... around to that yet...those were her exact words. This was yesterday (Sunday July 17th at 6:05 am) just in case a manager readsthis and would like to talk to the person or people working at this time. Did not order, just drove to the next McDonalds downthe 65...Another fun experience if you would like to read about that one. Read more
Was a decent McDonalds before they renovated. Now, they take no effort in customer service and are rude. You have to place your... order on the kiosk, they won't take your order in-person. You also pay at the kiosk unless paying with cash. I ordered 2 smallcoffee's, each with 4 creamers and one with sugar. Usually McDonalds adds the creamers inside of the cup of coffee beforeclosing the lid, but not this location. And, they are stingy with their condiments. I ordered 4 creamers each (as indicated onthe kiosk), but they only gave 3 creamers each. Had to ask for more, twice, before they gave me the right amount. While I wasputting in the creamers, another customer came in asking for creamer; the associate told him he'd have to go through the kiosk;he said he had went through the drive-through and they didn't put the creamers in his bag. The associate, who appeared to be themanager, disregarded and ignored him. After a few minutes, he went to the other lady at the counter, who was also not veryfriendly, and she brought him some creamers. The prices have also increased significantly at this McDonalds. I will be sure toNever stop at this location again. Read more
The line was backed up so our family went in and stood in line for 5 minutes before being told that the lobby was closed. ... Apparently the 2 guys in front of us was kin to the people because they where able to order and we weren't. Kinda strange thatthe line would be wrapped around the building and the lobby is closed. With know one in the lobby they should be rolling. Lazypeople and bad managers.... keep rolling if you come to this location. Read more
They would only let us order at the kiosk, even though we said we were paying in cash. Once we were done ordering we waited over... 10 mins at the register, with no other customers in the lobby, and no one would wait on us. When asked on the status of ourorder, they said they wouldn?t make the order until we paid. Even though NO ONE would wait on us to take our cash. Make it makesense. Read more
ZERO STARS Terrible employees, including management. Placed my order in drive thru, get to the pay window and the employee had... an issue with the POS. Manager came to help her but looked like she was frustrated and angry trying to resolve the issue. Themanager opened the drive thru window and told me a price much more than I know I was ordering. I told her that wasn't right andshe angrily yelled "what did you order". I immediately told her "have a great evening" and drove off! Just horrible, especiallyto receive this treatment from management. Read more
All the food I got was dry and luke warm, plus how can you call this a deluxe (picture) the didn't even put ketchup in my bag. ... The lobby is closed for no reason other than they have 3 people working in the middle of the day. Read more
Drove all the way to evergreen from repton al to get food get back home and my burger has hair in it. Manager on duity wanted to... get rude with me. So even though I gave a one-star rating because of the girl that took my order in the Drive-Thru was very kindand sweet but definitely could use some new management skills in that McDonald's first bad experience ever going there and Iwill never be back again Read more