Reviews for Red Robin Gourmet Burgers and Brews in Everett, WA

When the family is in the mood for burgers, this is where we go. It is nice to have a place that has one for each family... members different preference. It has been a little bit since we were last here and had one person who was slightly disappointedthat the French Onion Soup is no longer on the menu. However, they still had a wonderful time. The food itself was fresh andhot and full of flavor. The burgers are juicy and delicious. The steak fries are out of this world. And best of all theservice was friendly and attentive. As usual, we will definitely be back. Read more

We come here every year for my daughter's birthday. This year was horrible. Our waitress kept sitting to take our order. ... Okay, i guess but then when taking 9 hour, she didn't write them down. Which resulted in only 5 of the 9 drink orders beingactually done. Then we kept having to ask and she was irritated. Then the food, same thing....only half our food came out andseveral were wrong, not even close to what we ordered. It took almost 2 hours to get the final last meal. And even then, theywere wrong. The manager took three meals back so three people never ate. Then when they offered us some onions rings and frieswhy we waited, they added it to our bill. Are you kidding me....the server also proceeded to sit with her friends and got madat us when we asked where our drinks were that we asked her about 3 previous times. Manager said sorry, we are transitioningstaff. And offered to remove the three meals off the bill we never actually got to eat. Seriously the worst service, worst timewe have ever had at a restaurant. Disappointed is an understatement. And after 2 hours, never even got the birthday song ordessert for our daughter. Read more

I don't know what has happened to red robbin but dang. They showed us our table and talked to us once after giving us our food... that is the amount of service. My burger was literally in 6 peaces falling out of the bun and burnt black my egg was basiclyuncooked and still cold my fry where soggy and definitly going bad. I used to come here allot and it used to be great but latelythe past couple times it has just been terrible I went here with my family and everyon3s burgers where falling apart for somereason and our cheese dip was literally melting to the plastic cup it was in noone finished there meals I do not recommend. Goto bobs next door much better service and food. Read more

We came here for dinner after we had a long day at the pumpkin patch. The server at the front didn't help us for at least 5... minutes. He didn't take our name or anything. He then disappeared while the front was getting busy. After 15 minutes or so anice lady came to the front and asked us if we have been helped we said no sure since they guy didn't take our name. She thensaid sorry and help us to our table. She was super nice. We got to our table and our waiter was super nice and helped us out. ?? The food was okay since we had to send back my husband's hamburger since they got it wrong. It took another 10 minutes for hisfood and it was still wrong but he felt bad and didn't want to send it again again. ???? We love to come to Red Robin's butthis one needs work. Read more

I was dining alone and asked for a quiet booth but the hostess told me the only booths available or next to the kitchen even... though I saw a whole group of booths available away from the kitchen and when I pointed those out to her not sure why I couldn'tsit there she just said because you can't and it started me to go sit in the bar which I told her I didn't want to sit in thebar. Did my burger was crunchy and hard and burnt. A waiter was friendly however because the only place to sit in the bar was inthe far corner he didn't come over to me to ask me if I needed anything else very often when my drinks were empty or I was readyto order it took a while. Read more

We sat in the bar for early dinner and drinks. The bartender was our server, and she was super attentive and helpful, suggesting... drinks and sauces when we had trouble deciding. Food was incredibly fresh and fast, both our first order and refill, and was asusual very good quality for the price. Especially appreciate the variety of healthy sides available to substitute. Can't wait togo back! Read more

Since the pandemic this restaurant has gone downhill!! Anytime we think, let's try it again, what a bad idea!! I understand that... your short handed, but over an hour wait all the time is ridiculous!! The last time I ordered for pickup, we were missing 2 sideorders. I called 3 times and kept getting told a manager would call me. That never happened, why do I want to pay for things Ididn't receive?? This time we checked everything before we left. HOWEVER, the order was supposed to be ready at 7. We left thehouse at 7 got there and we were told the order was no longer here. We were told that dashers just pick up whatever orders.WHAT??? We were asked if we wanted the order made again, how long will that take? 15 to 30 minutes. At the 15 minute mark theorder still wasn't ready. Half hour mark still wasn't ready. I went to the car when the order was finally ready, I wanted tomake sure we got everything... missing one side order. My daughter was waiting for the chocolate shakes...those were a joke,didn't even fill up the cup. Got the missing side order and got home in 5 minutes...cold food. I'm so tired of getting screwedby this restaurant. This was the last time we will be trying to eat here. I'm done with this mess!!!! Read more

Haven’t been here in years but from my experience today, it was great! The workers were super helpful. The food was good and... the fries kept coming. I love their honey mustard and ranch here. I will say in the past the service wasn’t the best (probablywhy this location has a lower rating) but it seems better now. Will note that currently there is a lot of shortage on certainingredients so be aware if you want something in particular. Read more