Reviews for Ben's Soft Pretzels in Evansville, IN
Been coming by for the past few days to get the Dutch Almond Pretzel Bites here. When I first came in, they told me it would be... a 5-10 minute wait which was absolutely fine, I got some fresh out of the oven, warm and soft, and when they gave me the waittime they even let me try a sample! The staff here are consistently good to me (and a little generous too) and the prices aresurprisingly low for the quality offered! I usually get my pretzel bites with fudge and they taste sooo good. Will probably beback tomorrow :) Ben's soft pretzels made me redefine what a five-star experience is. In my opinion, they meet it. Ben's softpretzels is the only business that made me think that I should leave a review. I guess my only word of advice is that if youdon't want soft pretzels then you're gonna be a little disappointed :P they're luxuriously soft. Read more
I got one of these fresh from the oven, brushed with butter and extra salt. It has to be THE best pretzel I?ve ever eaten. No... joke. Read more
Had no pretzels ready to sell. If I wanted to purchase it was going to be over 15 min for each pretzel. Customer service was... horrible as well. Read more
I went to get a milkshake and they made it with expired milk. 3 days past the expiration date. If you intend on running a... business should not give your customers expired stuff. The person in charge told the worker to just go ahead and use it becausewe probably wouldn?t notice Read more
Best soft pretzels I?ve ever had. They are absolutely delicious and I have had great experiences every time I?ve gone. The only... warning I?ll give is they may become an addiction if you eat them once. Read more
10/8/19 I went to the Evansville, IN location today to buy 4 pretzels (there were 4 in the case) I was told I couldn't have them... because then that would empty the case so I would have to wait until the new ones came out of the oven. She then went on abouthow the $2 pretzel deal (on Tuesdays in October) need limitations and how understaffed they are on Tuesdays. I brushed it alloff despite being irritated that she wouldn't sell me the product that was a foot from my face. I started to wait & then aMeijer employee came up and she took 1 of the 4 in the case. The worker told me it was because she was on her lunch break towhich I replied that I was on mine as well. I only needed the 4 because I work at an office around the corner and I was going tosurprise the staff. She told me I should have called and ordered ahead. For 4 pretzels? I walked out. I would be fired if Itreated a paying customer that way. I am extremely disappointed. I left a voicemail on the corporate line as well. The pretzelstaste great & I have never had a problem at this location until today but whoever that worker was today acted extremely immaturefor being in her 50s. UPDATE 10/9/19 The owner, Ron Miller, reached out to me via email and apologized. He also had a tray ofbites and sauces delivered to my office, free of charge. His customer service and care was appreciated & it was so nice to seean owner take genuine interest in concerns from their customers. 5 stars. Read more
Always walked by it and it smelled amazing. Finally decide to try it out since I was out with a friend. Mine was doughy but... cooked. My friend's pretzel was raw in the middle (see pic). I think in general they're rolled too thick so they just don't cookall the way through. Read more
Standing in line waiting on black Friday of course it's busy. As I wait I watched several of the girl employees either touching... their hair or scratching. That is unsanitary especially when you are handling food . No gloves. Pretzels were ok. Read more