Reviews for Baskin-Robbins in Evanston, IL
they ain?t got nothing here burnt my hash browns too
terrible customer service. worker yelled at us for not reading fine print on coupon and did not honor the coupon even though it... wasn?t expired Read more
Absolutely nasty. The server didn?t wear gloves while handling my food and their uniform was not clean by any standard. Some... unknown substance was splattered on the walls and there seemed to be no attempt to clean it up. Not to mention, there were deadfly parts on the spoon they gave me. I can?t bring myself to eat any of the food I purchased there. Read more
Whoever is in charge needs to check this store, I asked for a milkshake and they straight up just say we don't have. no... explainations, no alternate suggestions, they just didn't want to take the time to make the milkshake. the ice cream is there,the blender is there, the fridge with what I assume has the milk is there(and they are right beside a grocery[valli] store too,just in case) , and clearly power is not out. last time I went there they made it and I could see some of the staff shakingtheir head like "no no" perhaps they didn't want people to expect their milkshakes to be available and the guy messed up byactually accepting the order. Something is wrong here. Read more
The person working there was nice and I received my ice cream quickly.
This place always makes your order twice..once at the drive thru microphone, and again at the drive thru window. It's like... there's someone practicing taking orders behind the microphone that is completely unrelated to the ice cream making process.That being said, they make a damn good milkshake- when they have chocolate ice cream that is. Read more
I work down the street, and stop here rather than to go to the one further down the street. Unfortunately the service isn't... good, it's never busy yet it takes more time than it should to get your coffee. I have complained before when I was given oldcoffee, how can a Cappuccino taste stale? Another time I was given just boiled milk instead of the coffee I ordered and had togo back, wasted my time, and now within the past couple of days, I gave it another try and I ordered once again a Cappuccino andit was made with spoiled milk. Im done!!!! With this place. Keep driving on Dempster past McCormick it's worth the extra time.You won't be disappointed. Read more
Literally the only Location that told me a drink is discontinued. Whoever is in charge of this restaurant needs to check in... because I find it very weird that this is the only location that has a drink that is discontinued but sells right up the block.Staff always has an attitude when they have to make anything else but coffee?.hence my drink being discontinued lol Read more