Reviews for Sonic Drive-In in Eufaula, AL
Quick, hot and fresh. I do not have high expectations of Sonic but this location delivered. Only complaint was getting in and... out from the main road. Read more
Ordered popcorn chicken, nothing but fried crust with bbq sauce poured over it. Cheese sticks were reheated and couldn't even... pull it apart. Most Sonics are good but this one is horrible. Credit card machine not working and she wanted to walk off w mycard, uh nope. Scratched up cash then had a tip for her and she just walked off saying she would bring change. Never came back. Real shame because we usually enjoy Sonic. Read more
I wish I had taken a video. It took SO LONG to get my order that two things happened: 1) I pressed the red button to check on... where the food was and it timed out... 2) I almost fell asleep while waiting! No one talked to me to explain the hold up.There's NO reason they should have waited until we arrived to start fixing the food. The real kicker is that there was only oneother customer!! Read more
My last time ever going to this Sonics! This is the third time in 2months that I have came here and waited for over 20mins and... my order was never taken! Yes most of the stalls are out of order or just raggedy but this one was not (nor were the others whenI came in the past). I even pushed the red button maybe 10-15 times just to confirm that it was working(The red buttonactivation came up so I know they seen it). It was only about 7 cars out including myself and idk how many workers but I couldsee through the window and they were just standing around talking not caring about the customers. Whoever the manager is needsto retrain or fire the entire crew ! This is ridiculous! I never complained before because everyone is always so nice when Icome and the food is always exceptional but this NEW CREW or NEW MANAGER needs help! Corporate you need to step in and remodelthis Eufaula Sonics! You should be ashamed to even be the owner and it?s falling apart like this . The store makes more thanenough money to hire more staff and be remodeled. My $30-$50 I spend here everytime I come will be spent elsewhere until thisplace upgrades the employees and the store. Thank you. Read more
The only reason for 3 stars is because I was being nice today. This particular Sonic has went down tremendously since the... pandemic. The stalls don?t work correctly the presentation is not all that either. The workers aren?t necessarily the problembut could speed the process up some more . The food comes out to slow for it to be still not all the way fresh, somebody shouldcome save one of the last good fast food joints left in Eufaula Read more
If I could I would give it 0 stars. 9 dollars for 3 small chicken strips and fries. Don't come here if you want good food. Will... not be back Read more
Didn't order much... Just a couple of shakes. But they were quick and friendly. Employee even took the time to process payment... through two means, and did it with a smile. Very polite. Read more
A absolute disappointment in service. I understand short staffing but the professionalism and communication when there is an... issue. One bringing the wrong order to us and then bringing it again a second time completely wrong. Also misplacing my backcard and delaying the process to check out due to 50% of the stalls are out of order and still can?t get it to work. Finallytried giving the full amount of money in cash to get out of there due to us being there 25 minutes plus for her to take only $10dollars. We left with our order still wrong because it was not worth waiting another 10 minutes to be disappointed further. Read more