Reviews for Pollo Tropical in Estero, FL
On November 4, 2022. I went and ordered 2 half chickens with rice and beans. The chicken was not cooked enough because of the... texture next to the bone. I advise if they can cook it a little longer and this is what I got. I wanted the chicken to be cookednot burned. I was going to send a picture, but I guess I can?t. Read more
Idk if they are short staffed or just hire the most inept people around? Chicken managed to be dry and pink at the same time... ....??????????? Ohh and the drive thru is NEVER open. Wth?? Read more
Awful, awful, awful. No taste, they water down the black beans, absolutely no color, no salt, nothing. The chicken leg is the... size of my little thumb. She forgot my friend yuca, it was horrible, had to throw it away. Never again. It's sad, Pollo Tropicalused to serve good food. Not anymore. Read more
Orders get wrong all the time. When you specify the rice, they just give you any rice they have and mostly every time I have... gone here it?s been rough. Food is mostly tasty but it would be a good place if your order didn?t have to be repeated severaltimes. I feel sorry for this place. It had the potential to be a great restaurant if it didn?t have that much order problems Read more
Ordered online through Uber Eats. Delivery was right on. Food was Meh at best. All 3 sauces were not delivered. Chicken was very... dry. Read more
Order via drive thru today, two grilled chicken roast platters. The first one was fine, but when I opened the second one, they... cut one breast into two. Shame and a rip off after spending $20 for the platters. Read more
What a disappointment when I arrived home and I found out that the whole chicken that I bought today at the pollo tropical in... Estero Florida was all burned and dried . I totally wasted my 21 dollars because the chicken was all burned..if I could givethem -5 but there is not option. This is not the first time I got my chicken dried and burned. Please do not go anymore topollo tropical is not the same restaurant anymore Read more
Imma be honest this was my limit of going here. I tried to like this place but today was just the cherry on top? horrible?.from... missing food to this. Like the fried yuca was as hard as rock you can?t even bite through it? and you can just see the friedplantains. Read more