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Reviews for Dunkin' in Essex, MD

Blondie af 1 year ago
1

if i could do negative stars i definitely would. I?ve been to this place multiple times and every time i have been there the... bacon has been very raw. One worker one time had even told me if i wanted to order 6 bags of bacon i had to come inside so ididn?t hold up the drive thru line. I was also told that they can?t do special requests in the morning time because they?rebusy, so you have to come in during the afternoon to get any special requests. Read more

William Redel 1 year ago
1

They were slow as can be but had time to pet people's dog and hold full conversation but told me it was because they were busy.... Lieing lazy poorly ran establishment. Read more

Mona Farmer Richmond 1 year ago
1

The worst place I've ever been I wasted my money here donuts were dry, and horrible I was disappointed when I got home and tried... to eat one. The people who worked that day were not friendly and didn't act like they wanted to even wait on me the ice creamcones were stale and nasty ???? Read more

Alicia Eckert (Kup*kake) 1 year ago
5

The one worker is there over night or late but he's great.. I've been going to this DnD for almost 30yrs. I love it here..

Sander De Heus 2 years ago
1

Wish I could rate it 0 stars. The staff thought it nice to close the doors to the restaurant so only the drive through is open.... Saves them work probably. Saturday June 25th at 2:35PM. Must be a joke. Staff inside was just looking at me like: why is hetrying to enter our Dunkin? Read more

Nichole Morris 2 years ago
2

Wish it was good. Ordered the avocado toast. The avocado was clearly a spread, the tomatoes were ice cold, and the bread was... soggy. Read more

Tony Salley 2 years ago
4

While most of the employees seem to be pleasant. The owner has a difficult time relating to customers and staff. He?s often rude... to his employees shouting at them. Myself and others have observed him come in from the streets then bag donuts and serve coffeewithout washing his hands. The store seem to flow better without him micro managing. Read more

Phyllis Krick 5 years ago
3

I get my coffee from this dunkin donuts everyday. I've watched several employees come and go. Everytime I finally get them to... make my coffee right the good employees always leave. I have been getting coffee both hot and iced plus donuts for 7 years now.I feel like loyal customers aren't always appreciated and treated right. I don't understand why the same person is always at thedrive through window. I feel like not all employees seem to care how they deal with customers either and other employees goabove and beyond but never noticed for it. I've also seen where the outside is dirty or has alot of trash laying around. I wouldlike to see things change because I've been to other dunkin stores taken care of so much better. I see room for alot ofimprovements. I prefer only certain employees to handle my orders, but the good ones must not be treated right or they wouldstay. I have never seen or met the manager of this store and I think he or she should be available at least sometimes. Seerecent picture of coffee grinds in my coffee. I except more from this dunkin. Read more