Reviews for McDonald's in Erlanger, KY
The person at the window where food is given didnt seem like he wanted tk be there. He put ice in my pop and ask him to change... it and then forgot straws and took him forver to get it. Want plesant. Food was not horrible Read more
Never enough employees at this location to handle the traffic. This used to be a smoothly run McDonald's, now I usually drive... out of my way to avoid. Came for drive thru but backed up to the street and went in and waited 10 to 15 minutes just for someoneto take my order. Food was good but not worth the hassle. Read more
Drive through takes awhile but that's because so many pile in at once but only a few times have I gotten food with stuff done... wrong an I did get some fries that where a bit old or salty as heck an the patties seem really salty!! I will continue to go toMcDonald's lol nothing is perfect but the people who work there seem pretty good with people but what restaurant don't have it'sgood an bad. Drive through needs a bit more work with fast service!! Read more
Brenda is so sweet and fast! I stop by most days for coffee on my way to work. She always has a smile on her face and makes the... experience that much better... and she makes a great coffee! Read more
Nice staff. Bad parking layout. Average food. Its all for the kids anyway though.
Every time I go here I get a McFlurry and they fill it up half way this time I got the caramel pretzel one and they filled it... half way I asked if they can fill it up and they filled it 3/4 of the way up and also there wasn?t even any caramel in it . LolI will be going to a different place for ice cream from now on they just can?t seem to get the most simple thing right. Read more
Been here twice. Both times were a bad experience. Gave them the benefit of the doubt for the second time, I try not to be harsh... on people in the food serving industry because I know they?re dealing with difficult people all day every day, but this place isjust downright bad. Theyre really slow and they mess up the orders. Even changing the orders and not telling you (for example, Iordered a mocha frappe and they gave me a hazelnut latte. I told them what I ordered and they rudely told me they were out ofmocha syrup, which is fine but please inform me before severing me the drink). The second time I went they forgot to give usstraws and the top bun on my sandwich had mold (reference pictures). They?re just rude, slow, don?t listen/care, and serve youmoldy food. Read more
So it?s Thursday 17th November 2022 9:50am?n I gotta say Your lady handling mobile orders is just incredibly rude?she?s too old... for that kind of behavior but I guess that?s the world we live in today. She asked for the last 3 numbers?the order had a mix ofalphabets n numbers at d end so I gave her the last four numerical n alphabetical symbols just to be sure n this lady wassnapping at me like I destroyed her entire day?had to get out of there quickly Read more