Reviews for Domino's Pizza in Erie, CO
Seems staffing is taking its toll on this store. I love dominos pizza but every time it seems they?re taking longer and longer... than the expected wait time. Pizza doesn?t seem to show up fresh anymore and recently I drove over there after an hour and ahalf to pick it up myself. But one can only do so much without staff Read more
Absolutely amazing! The pizzas at this fine establishment are quite delicious. The manager was very nice and helped me out. I... got to watch as they placed all 40 peps on my za! Thanks dom from dominos greatly appreciated! Read more
Paid over $40 for pizzas and the app says it was delivered. We ordered at 5:30 and now it?s 8:00 and there is zero pizzas... sitting at my door. Been on hold for over an hour with the store to request a refund. Will not order from this place again, whata joke. Read more
Super fast friendly service. The pizzas and bites were piping hot and delicious. Really solved the Friday night dinner... situation. The General Manager, Theo was very helpful and engaging. Read more
For those who don't understand, this is John, an employee from the Erie Domino's store. I am specifically writing this review to... explain why we have let a lot of people down over the past couple of months. Ever since the pandemic started, we have lost manypeople from our staff, leaving a larger work load for the remaining insiders inside the store. Some people are irritated fromthe long delivery times, this is because our remaining drivers have been taking more deliveries at once, resulting in themtaking more stops, and pizzas waiting inside the store to be delivered. However, most of this has changed by now. For the last4 months, our store has been training. We have a lot more drivers than we used to, and more employees with great experience whenit comes to food technique, cleanliness, machine operation, and attitude. On top of that our store is under great management. Wehope to see a couple of you guys back! Read more
Typically I have been satisfied with this location and the service. My past two visits have been below average. The delivery... order was missing a pizza and was told that if I wanted it I could come pick it up. I let them know this was not possible andthey delivered the pizza an hour later, which was the same pizza that has sat for over an hour. This was not my error and wasmade to feel like I had done something wrong in this situation. Staff was unfriendly and unwilling to listen to concerns butquick to place blame. Read more
Great location and food, hands down. I prefer ordering from this location as my food is always prepared better and stays warm... the entire drive home. The bread twists are great and a family favorite. Also, my orders are typically ready on time if notfaster than most other places, especially in these times. Read more
Very bad customer service. I understand that working in a food business delivery times are subject to change, but after an hour... of seeing the same message online I tried calling just to make sure everything was okay and my order was on the way. Aftercalling, management placed me on hold then hung up on me. Called several times management would not answer my calls insteadplacing me on hold several more times without talking to me. When I finally spoke with a team member he told me if I called backagain my phone would stay on the ringer for two hours until he?d be happy to help me and abruptly hung up on me. When my orderfinally arrived the driver was excellent but my order was cold and food tasted terrible. Tried calling this morning and the hadthe same issues with management. Unprofessional. Rude and disrespectful. Doubt I?ll be ordering again. Read more