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Reviews for Braum's Ice Cream & Dairy Store in Enid, OK

Embyr Hope 1 year ago
1

I was going through the drive through. I told the lady that I was trying to see the seasonal ice creams, but the sun was in my... eyes. I was probably too quiet, but she wasn?t trying to understand me and didn?t ask me to speak up. I have difficulty withspeech at times and, especially, since my stroke. I said, ?I want?? and was about to place my order. She said, ?Have a nice day?in a completely flat tone and shut off communication. I took my business elsewhere because she obviously didn?t want it. Read more

Alisha Hutt 2 years ago
5

Driving through from Tulsa with another 2 hours to go. I called in and placed a order to go about 8:00pm on a Saturday. This was... 2 bags of burgers (10 cheeseburgers) Arrived 10 minutes later and it was ready. Staff was so nice and basically ran to ring meout and get me back on the road. Now that is customer service and they deserve a raise! I really appreciate the staff goingabove and beyond. Read more

Doug Walker 2 years ago
5

You can't beat Braums milk unless you own a cow. Burgers and fries are great, awesome breakfast.

Mike Truitt 2 years ago
5

We went for a late breakfast. The biscuits and gravy are amazing. It?s a sausage gravy and the flavor is delicious. Fast food... biscuits can be tough sometimes but ours were fresh. I would recommend if you like biscuits and gravy. Read more

Cheryl Valentiner 2 years ago
2

The hamburgers were okay but the French fries were luke warm and tasteless. It doesn't seem like the food is as good as a few... months ago. This is two times we have been disappointed now. Last time was cold hamburgers, this to me the French fries. Ihope they improve the quality and consistency of the food soon... Read more

Jennifer Peeper 2 years ago
1

We went to dinner tonight for our daughters birthday. It was NOT a pleasant experience! There was a line but 90% of the tables... were empty. We ordered a kids meal, 3 adult meals all with shakes, a sundae, fries, coffee and a drink. We watched half our foodsit there ready for 10 minutes. Once we finally got it we found that the food was cold, the sundae half melted with the hotfudge already set up, we didn?t have my yogurt, the coffee, the entire kids meal, one shake was eggnog rather than vanilla andtons of Mayo instead of honey mustard on the extremely hard chicken sandwich. After going back to get our missing food we weregiven a chicken sandwich with bacon that we hadn?t ordered. The guy at the table behind us said hey I think that?s ours and sureenough it was his. When taking the shake up to have it replaced with the vanilla we ordered and ordering another chickensandwich hoping it wouldn?t be hard as a rock a 3rd young lady was taking orders and said she would make it herself and be sureto get it with the sandwich. Listening to the tables within hearing distance it seems they had messed up everyone?s orders.Kinda sad to have to switch food with strangers during these times of covid because they can?t get the correct food with theright orders. My daughter found chunks of something like butter in her vanilla shake. My husband tried it and said yes it tastedlike butter. I went up and asked if they put butter in their shakes and the older lady looked at me like I was crazy and said nothey didn?t. Once home she used a strainer with her shake and sure enough there is butter in it! So? were they upset at us forasking for the rest of our order and to give us the correct food and put butter in the shake to ?get even?? Who knows. I justknow that now my daughter is in the bathroom dry heaving trying not to puke! This was the worst experience we?ve EVER had at afast food restaurant in Enid and that?s saying something since the McDonalds in the same area alway Read more

Geral Martgom 3 years ago
5

I spend longest time waiting for my meal

Nellie Olmedo 3 years ago
5

Great ice cream and not expensive. Very friendly workers. Will definitely come back and enjoy this ice cream.