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Reviews for Frisch's Big Boy in Englewood, OH

Athena Stiene 1 year ago
5

Today myself and my husband came into the restaurant. There was a manager by the name of Kayla, who noticed I was shaking and... struggling with my cup. She kindly approached and asked if she could get me a drink with a lid to be helpful. She inquired if wehad ordered our lunch already, she took our order, and when our food came out, she made sure everything was cut in such a waythat was easier for me pick up my food and to eat without being embarrassed. I have a neurological disorder and she treated mekindly and very respectfully. This has never happened to me by anyone in public. This young lady takes her job seriously, shetreats people as they should be treated and she pays attention to the little details along with the many hats she has to wearworking in food service. I personally want to reach out to her, thank her and let her know how pleasant she made our diningexperience today. The company needs to know how wonderful of an employee this young lady is. Read more

S Sutherland 1 year ago
5

Terrific experience. I have been wanting to go to a Big Boy for some time now. Went in my youth and I don?t have one near me.... Food was great and the service was wonderful. Madison was the server. She did great!!! Read more

Dan Mitchell 2 years ago
4

Enjoyed my recent visit today. The food was hot and fresh with great tasting Frisch's flavors. Service was poor, but expected... with the current economic situation and pay scales. Restaurant is clean and well taken care of with great advertisement displaysand comforting feeling while dining in. I plan to return again in near future for another great tasting dish. Read more

Jayla 2 years ago
5

The food was great and the service was awesome. I had the super big boy platter. My waitress was very pleasant. I was happy with... my service and would recommend this location to others. Read more

Michele Cardwell 2 years ago
2

I've always liked Frischs. Never had an issue before tonight. First, I had ordered the crispy chicken salad. Looks good and the... new chicken strips are amazing. But...a few bites into this and all the sudden I see dirt on the lettuce. Once I look harder, itwas mud! I kid you not, Mud. I was done. So we told our waitress, who by the way was very sweet, and she took it away. So,having been in the food industry before, I figure they would comp the meal or take it off, and get me something else. So I getthe chicken tender dinner which was awesome. The manager did come and apologize, and told me in fact my salad should have beenbigger as well. So, we get the bill and turns out they charged for my dinner. My husband questioned this and he said oh, did youwant me to comp it? Well Duh. But we shouldn't have asked why you didn't. ???? So I'd check the lettuce if I were you. We willbe going to different restaurants after this. Read more

John Genovesi 2 years ago
5

I?ve been going to this precious for about a year just for the salad bar. Almost always kept clean meat and full regardless of... the hours show up. I had a great experience today with the best waitress I?ve experienced in the time I?ve been going there.Madison G did a great job very attentive quick moving always looking to see who needs something. It?s hard to teach or train forspeed and attention. Read more

Jared Valentine 2 years ago
3

My rating is based solely on the food I ordered two fish and chips it is not the fish and chips that I have come accustomed to... receiving the fish taste like it came out of a box from your local grocer also was crispy at all best thing I received was thesignature tarter sauce . The service was very nice gentleman at counter when picking up was super polite and young lady who tookmy order over the phone was also very polite and professional 10 stars for service 0 star for that fish it was terrible Read more

Melanie Reese Kaney 2 years ago
5

Wonderful experience we had at lunch today. The food was great & service top notch. Our server ?Em was the best. Kind,... attentive, friendly & beautiful smile. Annette kept the salad bar stocked & clean and Ethan gave service with a smile. Weappreciated them all, it?s not everyday you find this kind of service anymore. I commend them. We?ll be back soon. Read more