Reviews for Starbucks in Englewood, CO
Very rude service here. Just tried to make an order and the person in front of me ordering was calling several people asking... them for their orders while a long line formed. The staff didn't care about the people waiting. Read more
One of the employees, Kristen, got super defensive when I caught her charging us for extra syrup past what we had ordered. I was... even nice about it but she literally through up her hands an said whoe to me. You should not treat a customer like that when youmake a mistake. Horrible service that made a holiday worse for a customer. Read more
Dawn is beyond rude! Called to ask a question as this store consistently doesn?t follow policy when it comes to release dates... snd with inventory taking longer to get places I called to verify and was told she?s not allowed to release that information andhangs up on me. Why she was so angry or why she felt the need to lie is beyond me but employees like this shouldn?t beinteracting with customers. Read more
Hi! I really appreciate this Starbucks' customer service- My favorite worker there is a young lady named Doga, she treated me... with such respect and she was beyond kind to me! I ordered a matcha frappichino with coconut milk and she made it flawlessly ina timely manner. I will definitely come here again and have her make it :)!!! Read more
I have been here before the manager once was very rude..... Now i ordered at a different store by accident and another manager... said I could go into another Starbucks to get my drink. So I came in here hoping they would at least be nice this time and maybehelp. But once again the MANAGER again is just very RUDE and would not even let me explain, she just refused to help and noteven help another girl who works there with my order! Read more
I go here all the time and some of the baristas know me like Doga. as much as I love it there manager seems to be a rude person... to her baristas and to customers other that there manager I would have given 5 stars she just doesn?t have a nice enoughmentality to make it 5 stars. Recommendation is to get a pumpkin spice frappuccino double blended. Read more
Every time I have been in to order a drink the past few weeks, the barista that is working is extremely unfriendly. She doesn't... say hello. She simply asks in a monotone voice what she can make for me. She rings me up, asks if I want my receipt, and thenmakes my drink. She sets it down on the counter and doesn't say a word, as if I'm supposed to know out of the other peoplestanding there, that is my drink. She says a quick have a nice day, that is very disingenuous, and gets on with her work. Thismorning, a woman accidentally dumped her coffee over. Instead of offering to remake the drink fully, which would have been goodcustomer service, she simply just put more milk in the drink. This employee is really just doing the least that she can, and Idon't know if I'll be returning until she has moved on. Read more
Loves this place, loves me the cream cheese muffin