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Reviews for Starbucks in Encinitas, CA

Jane Usatin 1 year ago
4

The nitro iced coffee is underwhelming. 12 oz for $5 was too much. Get the regular iced coffee and add a dash of cream. You'll... be just as happy. The service was attentive and helpful as I tried to use the app for the first time. The drive thru was a lineof a dozen or more cars. Service was faster walking in. Read more

Hazelton Home 2 years ago
1

Just left here with my oatmeal making my way down to San Diego. How am I supposed to eat my oatmeal without a spoon? This is... probably the sixth or seventh time this particular location has forgot something very frustrating? it?s not brain science folks.If you can?t do your freaking job right don?t work at Starbucks... Read more

Stacy Hardcastle 2 years ago
1

Three times I have brought in my personal cup and three times the person on bar has made my drink in a disposable cup then... poured it into my cup. The carafe has measurements so you don?t have to do that, I make sure my sticker says ?personal cup? inthe Ask Me? it kills my enjoyment of my coffee. Please train your bar to use the shot glasses and carafes. Thank you. Read more

Susie Q Beshear 2 years ago
5

THE BEST music (60s/70s) of ALL Starbucks!!!!! ????? The service is great too! I've never had a favorite Starbucks, but I do... now! ????? Read more

Colleen Patricia Garrett 2 years ago
5

They loaded me up with 4 travelers for my event this morning. Painless! Starbucks is always a win! This one is a tight ship!... Excellent! Read more

Deborah Pino 2 years ago
5

Love this location! People are so friendly and you're in Encinitas! Can't get any better than that!

Ana and Aida Q 2 years ago
1

Friendly staff, clean place, usual long waits, limited parking, drive through line blocks parking during peak hrs. Others"take"... your order ???? because their system separates the orders and you have to hunt down yours instead of keeping it together. Staffmade me feel at fault ???? and wasted my time going to "check" if I was idiot enough to not check for my order 1st beforerequesting a refund (I couldnt wait anymore, i was late for work, and 18min wait after the estimated pick up time was more thanenough). Then staff proceeded to yell across the room if I needed the order remade. I reacted badly (don't mess with me beforebreakfast and coffee). I was soo late for work, it's NOT even funny ????. Got a courtesy $4 card as if this will pay for mytime. It didn't right to use it somewhere else, so I gave it away ?????????. It irritated me to have taken it since I dont feellike coming back here (yey! for them, I guess). It's not the first time it's happened to me at this stablishment (getting outafter a long wait without my order). I might just give up getting my am Starbucks coffee at this location for good and make mycoffee home before coming in to work. Im a regular customer since they opened, but I guess not that appreciated. It'll be lessstressing and it'll save time. What a bummer!! This experience took the joy out of my coffee for the rest of the day ?????????(no, I didn't go back later, I said I wouldn't. I made my coffee at work ????). Thanks for reading. Hope it's helpful. Read more

Indy 2 years ago
1

The manager of this branch needs to know the employees at this location require customer service training. If the manager was... working this day, then the GM needs to come in. The teens/young adults here had quite an attitude for simple requests. Theywere not announcing the drinks that were ready at the counter. I realized this After waiting for 10 minutes at my seat. Iapproached the drink counter behind a woman grabbing her items. I saw the iced water on the counter and asked the employee if itwas part of her order. The response was goofy ?I don?t know, if it?s not hers it?s not mine, if you didn?t order it you canhave it if you want.? I responded that I ordered ice water, and that?s why I was asking. Cue awkward moment. I took the waterand walked away. After that, they announced 1 name of a customer that ordered, then went back to silence even during a rush. Ineeded to use the restroom before I left. I walked over to the door and noticed there was a keypad so I headed to the counter.Two girls chatted as they mingled around orders. I stood there trying to catch their eye. They ignored me so I said excuse me.No response, so I spoke louder ?Hi, excuse me.? They both looked at me, one walked away and the other rolled her eyes and said?we?ll get to you in a moment.? Then turned her back. The other person behind the counter turned so I told him, ?I just needthe bathroom code. ? after which, he told me kindly. I?ve worked retail growing up. I?ve been a teenager. I know somecustomers are frustrating to engage with. This is why I always approach service employees with respect. In return, I was givenattitude, snarkiness, and flippant behavior. This is not the way to treat people. It was also bad customer service and enoughto leave a bad taste in my mouth and lead me to find a different Starbucks to attend. Read more