Reviews for IHOP in Emeryville, CA
Nice fast service good food good parking just have to lock up only downfall is transients around cars
I was at this ihop this morning, when I got into ihop to me was maybe 3-4 tables had customers, I was waiting at front. Wait... staff saw me after 7-8 minutes later, got me seat and she took 5-6 minutes to bring coffee as she went back to her stationanother 5 minutes to came back to take my order, I wanted and ordered medium steak and eggs, got my food with no pancakes, cutthe steak and it was well done waiting and looking for waitstaff couldn?t find her, I started to my eggs. Time passed 10minutes, she swing to bring check, I told her that steak was well done and wanted new one. Told her also I didn?t get mypancakes she said oh they didn?t bring the pancakes??. By then I lost my appetite. She brought my steak for the second time Icut steak and it was raw, I brought it home. I?ll never go back Read more
No hot tea for the customers..my mom. Was not happy at all about IHOP not having any hot tea and said she wished that she had... brought her own tea..great place to have breakfast..better than Danny's and the waitress was nice. We've the limited timespecial for $5.00 Read more
My friend and I each got a Colorado Omelette and a cup of coffee at IHOP in Emeryville, bill $50. We really didn?t eat much and... just planned to take them home for later, this is what it looked like when sue flipped it over?.and it definitely tasted likewhat it looks like?.old rubber pieces! So disappointed on so many levels and customer service was blah, not bad but sure wasn?tgood. Read more
HORRIBLE SERVICE!!!! NO CURBSIDE PICK-UP??? LACKED EFFORT TO ADDRESS ISSUE! My partner is Covid positive and in effort to limit... my contact with others, I ordered curbside pick-up. I used their text message notification to let them know I had arrived andreceived this message, "You made it! We see you in the parking lot and your order will be brought to you soon!" After waitingmore than 10 mins I called the restaurant and was told I needed to come inside to pick up my order. They don't have curbsidepick-up. I asked to speak to the manager and was told, "I'll try to get her but she's busy" Upon entering the restaurant Idisclosed my partner has Covid and my efforts to limit contact with people to the staff at the front desk. I requested to speakto the manager and again was told they would have to check because they were busy. When the manager approached me she did notintroduce herself and did not have on a name tag, so I'm only assuming she was the person in charge. I showed her the messageson my phone for curbside pick-up, instructions to wait in the parking lot and my direct exposure to covid. She acted confusedand unsure about why this happened. She offered assistance carrying out my order but looked confused when I refused to followher thru the restaurant to the back door where I was parked!! Again I'm trying to limit any exposure to others. All themanager could say to me as I got into my car was, "I'm sorry, we're really busy!" Can someone please explain to me why myreceipt says CURBSIDE with a description of my vehicle yet the staff was confused about what that means or why I was expectingmy order to be brought to me??? Read more
Rude, angry, no patient. Did NOT follow Covid-19 protocol, and did not check vaccination records for dine in. Charged me $17.51... for the item that listed as $15.99 on menu. When asked for the reason for the difference, got very angry. Early, when Ifinished, took long time for him to respond to me. And not bring my receipt to me, in stead, told me to come over to him. In theend, his manager, confirmed that IHOP doesn?t check vaccination card for dine-in at this time. Had pretty good experience inWalnut Creek IHOP, that?s why I came to IHOP when I was around, but seems the experience was totally different. Read more
Service was decent. We didn't see our server after we got our food until we asked for the check. The fried chicken breast and... potato pancakes were delicious. I found a chocolate chip in my side salad but that's better than finding a hair! Read more
Good service.. we were sitting in 1 area coz the rest were closed.. some of the tables had ants.. but the overall experience was... great..=) Read more