Reviews for El Zarape in Emerald Isle, NC
I arrived at 830pm and specifically asked about seating as there was a line. 1 lady said "one moment" and then walked right... past me. She never came back. Another guy said "uh no" when asked if we had to check in. He then said "15-20 mins" 10 til 9he came back and told everyone waiting in line "kitchen closes at 9 soooooo..." I said well I'm glad you told me to wait inline. This place gets 1 star. I would avoid, at least after probably 7 pm. Awful. I won't be back and I'll tell everyone toavoid. Should have just said we aren't going to seat anyone else becssue we close at 930. Bad service. Read more
Absolutely ridiculous service. Super rude and waited over an hour w no drinks. When another person came up to finally take our... order he was super rude and mumbling things under his breath after any questions we had for him. Saying things like ?this iscrazy? and told us to ?figure out what we were doing.? The first guy was friendly and so was the kid. Sadly we will never returnhere. We used to love this place but it has went way down hill Read more
service was terrible food was disgusting orders were wrong staff was rude and didn?t pay any attention to customers best service... was from a 12 year old who sat us and brought us chips Read more
Service was super slow. I had to go to the bar to get my water refilled. We were a party of 3 and all 3 plates came out about 10... minutes apart. When the first plate came out we were told they were out of one the plates we ordered. The food itself was fine.Not great but edible. I'm sure they were probably short staffed but the place wasn't exactly packed. I wouldn't go back. Read more
We eat here alot!! We love Brian! He's the best!! The food is always great the staff are always so nice and helpful always... around to help in any way!! All the mixed drinks are perfection!! Great place at any time!! One of our #1 choices!! Read more
I went to a restaurant before coming here.. the wait was an hour so I decided to go elsewhere .. I found this gem. The absolute... best Mexican food I?ve eaten in North Carolina. (I?m from California and have lived in Texas so that should say a lot.) oh andour server, Armando Was amazing with his hospitality and generously handed us authentic salsa to enjoy with our chips and meal.I recommend this place 5 stars. Definitely coming back. Read more
Don?t let the exterior of this restaurant fool you! Wonderful atmosphere, very pleasant waitstaff, excellent food and extremely... reasonable price! Would definitely visit again! Read more
Stood in the doorway at the hostess station for 15 minutes. Not a single employee made eye contact, expressed anything... whatsoever (like we will be right with you). The party of 5 in front of us got seated from a child in elementary school (notwearing the restaurant?s uniform so I assume the two children are one of the employee?s) after 15 minutes. I then brought in mywife and kids to wait inside- who were waiting on the bench outside due to limited space inside. Continued to wait 15 moreminutes patiently and not a SINGLE employee made eye contact or had a single form of communication. There were dozens of opentables and booths, at most one person at the bar. Literally ZERO attempt to assist us. There was a large group that came inafter me while I was waiting (a family of approx 8-10 people) that also waited but after 10 minutes of being ignored the dadsaid ?let?s go kids? we are going to another restaurant.? This wasn?t a weekend, a busy day, a special occasion, or any otherthing that causes inevitable delays. Completely disrespectful staff and this restaurant does not deserve business. I?m a localand hate righting reviews when I know what the service industry goes through here. I have no idea how they are still inbusiness, at least at this location. Just disgraceful and pathetic. This happened on July 19th between 7:30 and 8:00 PMapproximately. Read more