Reviews for Dunkin' in Elmwood Park, NJ
This dunkin the person at the drive threw has an attitude waited in line for over 20 mins. To get 2 coffees when I said out... loud what's taking so long the girl came over the speaker with an attitude didn't say sorry were short staffed untill after Icommented back. The truck infont of me left and said something to the person ay the window about how slow they were. When I gotto the window they were all laughing and playing around this dinkin is the worst Read more
I purchased a large iced tea this morning and it did not taste like tea at all had a very bad taste. Even after I put about 15... packs of sugar in it still did taste right. Had a not tea smell to it. Will never go there again. Read more
Getting worse by the day! Staff changeover is ridiculous. They had a good team for a while. Now a bunch of kids that care... absolutely zero about customer service. Shortened hours that state 10pm closing when in actuality it?s 9:30 as the kids are toldto clean up and be gone by 10. Have signs up to please be patient and today, a Monday a sign stating drive up orders only, nowalk-in. Read more
Horrible, horrible, horrible. The wait time is ridiculous. Not sure if they hired turtles to work inside or actual people... because you wait at least 25- 30 minutes for your mobile order, inside or the drive thru, And they never get the order right!The ice tea is always watered down because they are too lazy to make a new batch when it gets low, they just add water to it tothe point when you get your drink it looks like water with a dash of brown food coloring! It tastes like pure water! Thepeople working the drive thru are rude and they make you lean halfway outside your window to grab your order verses extendingtheir arms to hand it to you. This is the worst DD I have ever been too. The owner is rude and does not acknowledge complaintsor try to rectify them. No clue why they moved to a larger location because they are not able to handle a simple order. Mobileapp should be faster service.. i order 10 minutes before going and still end up waiting 25ish minutes to actually get my order.Very terrible service all around! Read more
Worst dunkin donuts I have ever been too. Long long long wait everytime i go. and they now say they close at 10pm. Well tonight ... I placed order on Mobile app at 9:19pm. I was there to pick up my order at 9:22pm and it was dark and not a person was insidethe store? drove up to Drive thru and sign on window says they close at 10pm, but agian noone was inside store!!! Mobile appallowed me to order because there hours listed say they close at 10pm. Sign on window says they close at 10pm!!! But yet noonewas inside location at 9:19pm. Where were the employees who work until 10pm??!! Lol Read more
I've been going here almost everyday for a couple weeks before work and just the other day they forgot something in my order and... I had to drive 16 mins and through a toll booth, making me late to work just to get what I paid for. Now today I get my food,it's completely disheveled in the bag, cold and my drink was clearly not full, but I wasn't going to go back and be late to workagain. But now, hours later I just noticed there's a long, black hair in my drink. ABSOLUTELY DISGUSTING!!! Never again. Yourmoney is definitely better spent elsewhere. Read more
Their drive thru sinks, horrible wait, go inside and order. They are super slow.
Very clean shop. Staff extremely friendly. Next time I am in town I will absolutely be stopping at this Dunkin.