Reviews for Baskin-Robbins in Elmont, NY
Didn't have to wait long
By far the worst location I?ve been too. I went there a night to get ice cream with a friend. We waited our turn and then they... just COMPLETED ignored us there was a huge family and all the employees rushed to helped them didn?t even notice us even when Imade a comment. They just kept helping the other family we were literally invisible to them, like didn?t even look our way.Horrible service. They didn?t even care I walked out. I?d never go back. Read more
The staff could be more courteous, less cheap with the utensils.
The store desperately needs training on service, I have giving this place a chance so many times and always gets my order... wrong. Good for me, have 2 more basking robbing close by me. Read more
Why do I torture myself?! I try everytime to give this place a chance and it's just the worse. Bc it's the one near me I've... tortured myself for over 18 yrs! Today was the straw that broke the camel's back! Today this DD is dead! Read more
Worse place to get fast food.. my sausage egg anc cheese on a roll came with all the package paper inside.. my kids and up... eating this sandwich and has been throwing out since then.Poor customer service.. looks like they dont know how to manage time.Register too slow.. or too much technology for them. Lol Read more
They need to have two people working around our until midnight. The line is always out the door. Just think people want coffee,... donuts, and some want ice cream.... Read more
Awful - rude staff rude "leaders" what ever that means - managers to scared to cometo phone and handle a escalated call and... teach "leaders" what to do. Shake is full milk splash of ice cream they dont know there menu making we they want when they havesundae specials but just wrap up ice cream charge u for all toppings... but no toppings Hosenaro - The leader - god awful. Rude& just doesnt like to listen to customers and customers are clearly all wrong. See other comments its stated with others Read more