Reviews for McDonald's in Elmhurst, IL
Dec 8th 2022 woman at drive thru being ignorant . Yall need teach yall drive thru people how to do mobile orders. I had cancel... my order ans I am waiting to see if It goes thru. I sent my son pick up the order. I gave him order number as said on app atbottom. She claims too many numbers so I gave her bold ones 4 letters. She claim it not there . She was shown screenshot and ihad then have her get her manager etc. She refused. Never had this issue before. If you give whole numbers they already knowit's the first 4 or 5. Didn't need to be that complicated. And if she in training someone should been there with her. Smh waste my time and gas on a clueless and stubborn woman. Dont have time for nonsense and Never ordering here again. For futureplease advise all your new workers how to do mobile orders. Nobody answers phones . Other boy in car is a worker at mc donaldshe try tell her. I even talk to her over phone . She had accent now I don't have anything against foreigners I am married toone. But becouse they can speak some English don't mean they fully understand. You speak and rhey will nod head and agree toeverything and not know word you say. If she void of understanding maybe she shouldn't be in drive thru. Many Americans nottrying be racist as it would seem but when people can't understand and mess up your order or charge you wrong or change yournumber like I had before it fusterating. Why should we have to deal wirh this in our own country .people like that have nobusiness being in customer service. My man I understand him in person better than over phone sometimes . People with thoseaccents like that don't need be in customer service. Things get messed up and nobody understand each other. Just leads to badbusiness. So if someone upset with foreigner maybe there's a reason than just being about race which has no reason. So pleaseunderstand that about the lady. Drive thru is not for her. Read more
The only thing good about McDonald's are the breakfast sandwiches but the question remains what are we eating?? the rest of the... menu good God really?? Read more
Coming home from the er I went Threw the drive thru placed my order went home only to find out it was wrong. I called but got... answering machine and left a message but still received no response Such poor service I recommend everyone check your sandwichesbefore you leave the parking lot otherwise you're stuck with what they want to give you Read more
I have to emphasize how CLEAN this restaurant and updated it was compared to BK next door. Staff was welcoming and prompt. Will... continue visiting this spot after tball games near by. Read more
Ordered through the drive through. They got the order wrong and when I corrected the cashier, he seemed out out. I?ve ordered... their delicious spice chicken sandwich multiple times through their drive through multiple times and usually the fries werecold, smaller than normal order, or the chicken sandwich was well done and dry. I tried to call their number and no one pickedup, just a recorded message. Read more
The food has always been fresh and well constructed. The reason it's 3/5 stars is that it's much more expensive than surrounding... McDonald's AND they are stingy about giving sauces. If you're going to charge 20-50% more for the food, at least let me have acouple more BBQ sauces. Read more
Nice clean. Relatively large dining area. Reason I felt the need to write a review: it's the cleanest fast food place I have... ever been to. Best Service. Very friendly, professional! It's such a cozy location, comfortable seating and the interior isbeautiful. Employees seem happy, and attentive to their customers. No need to wait for your number, or name to be called. Justgo be seated, and they will find your number on the table, and bring your food to you with a friendly smile. The food was justwhat I expected. Keep up the good work guys! Read more
Just left there at 6:26 pm expecting food to be hot since it should be dinner rush. Should have realized that I was only person... in drive thru Big Mac cold and fries too cold to eat. Really your employee doesn?t know when something is hot or fresh? Neveragain! Read more