Reviews for Jimmy John's in Elmhurst, IL
Just payed over $5 for a lettuce, tomatoe, cucumber sandwich with 1 piece of cheese. No more Avacado spread? How is this even... possible, you should be embarrassed to even wrap this up! No more Jimmy johns, thankfully there are many other GOOD sandwichplaces around! And the automated response can also go, actually try caring or don't bother!! Read more
The only thing consistent about this business is incorrect orders and terrible service. They are usually out of items we want... like chips, kickin ranch, or they don?t have delivery. Also, they never follow directions on customizing sandwiches. I don?tknow why I keep coming back here. Today was my last day ordering from this joke of a restaurant. Read more
Terrible. I placed an order at 3:42pm. It said they received the order at 3:42pm. It said it was out for delivery at 4:37pm. The... current time is now 5:06pm. Why is it taking almost 2 hours to make 2 sandwiches? I even threw in a 5$ tip. I?d would just gomyself and do a pickup since it?s only 4 minutes away but I unfortunately have multiple sclerosis, making it hard for me totravel, which is why I just placed a delivery order. I won?t order from here again and probably will cancel theorder. Edit** The food finally came around 5:13pm. I specifically have on the receipt to call upon arrival if needed. Why didthe driver give my order to one of the neighbors in my building???? She knocked on the door and told us that he said he couldn?tget in so she brought it to us. What if my neighbor wasn?t nice to do that? She?s not the delivery driver, he is. If I couldrevoke that 5$ tip I would. It?s the fact that simple instructions can?t be followed. Plus the sandwiches were made wrong andwasn?t even cut. Missing Ingredients and no napkins when I specifically checked the box for napkins. If you order food fromthem, be careful because your neighbor might have your food or your sandwich will be incomplete. Read more
Check your bags before you go home with your order. We were shorted a sandwich, and when we went back an hour later there... seemed to be no record or memory of me coming in to order 7 sandwiches and a bunch of other items. Read more
Terrible experience. Bought 2 Tuna Sandwiches on Multi Bread and they were so soggy that I could not eat them. Brought them... back and he made me two more. Got them home, unwrapped they were soggy again. Brought them back and could not get a refund.Had to have receipt that I never received originally. Last time I go to JJ. If I could give them ) stars I would. Read more
While the staff was polite, they got my order wrong 3 times. They may need more training on how to properly build the... sandwiches. Sadly, I won't be visiting Jimmy John's again. Read more
Normally, I don't have any issues when dining in. It's when I order for delivery that I take some issue. For at least the third... time in a row (as of writing 12/16/2020), I've waited 40 minutes or longer to receive my order despite being located less thantwo miles away. Bit disappointed with the delivery service to say the least. Read more
2 hours from order to delivery. Breads soggy and guacamole is brown cuz they were prepared and sat the whole time. No apology... and paid full price. Read more