Reviews for Subway in Elma, NY
Always a great place for a sub. Friendly staff!
Friendly workers, good food. But due to supply shortages some items, dressings, or ingredients are not available
This location is clean and the employees are friendly! Lucas went above and beyond to make my dinner how I wanted it,... accommodated all of my requests and was so kind and patient. My wrap was great and I was 100% pleased with the service andquality. Thank you!!! Read more
Your average Subway restaurant. Decent food, decent prices, fast and friendly staff. Plenty of off street parking. Can get busy... during lunch hour, pays to call ahead if you can or get there a little before noon to beat the rush. Pass on the soda fountainas I think it could use more scheduled cleaning. I stick to bottled beverages from the cooler. Read more
Not very friendly service. Had a hair in first sub so they made a new but had attitude and then 2nd one had hair baked in the... roll. And the employees were talking very loud about how they shouldn't have replaced my subs. Never had problem until todaywith this subway. Read more
Normal subway as far as the food goes but the employees set this location apart. The two guys working there on my visit were... very patient and nice to my daughters who were a bit hyper after getting out of kindergarten. I was very impressed with them. Read more
It was suggested I order online which was a big mistake. Ordering the food was a breeze but then paying, setting up an account... then actually getting my food was a fail. It took almost a half hour to get through the process of ordering. If I had just goneto the store it would have taken maybe 2-3 minutes. I expected that by the time I got there the 4 subs would be done. It's asmall location in a semi-rural area so that should have been reasonable. I was greeted with, "Are you here for the order??".Hello, might have been nice. But, worse I was in a hurry since ordering took so long. I was behind schedule and they were justworking on the order. Once done with 3 of the subs they figured out they didn't have enough veggie patties to complete theorder. I got a blank stare so I said I guess give me a refund which blew the clerk's mind. Instead of refunding my 1/2 sub, hecancelled the whole order. The cash register wouldn't let him do it so the other clerk came and asked why I wanted to cancel myentire order. I said I didn't, just the half a sub they couldn't make. If it already wasn't bad enough, it got worse. He thensaid they didn't know how to do that, they hadn't been trained. He told me to go to the app, which I didn't use, I did it onlineso that was way over the top. He tried for probably 20 minutes to fix it and couldn't. Finally he called his.manager and was onthe home for probably another 10 minutes and then walked in the cooler and found another box of veggie patties. I expect thatfrom my 13 year old when she says she looked everywhere. He made my sub finally, albeit wrong and I was on my way. He offeredme cookies for my trouble but I was so late by now I had to run out the door. Start to finish from ordering to sitting down toeat was almost 2 hours Never again. Read more
New 12 menu items deals are ok. Just seems they rearranged how the make subs and slap new names to them. APP CODE FOR ONLINE... ORDERS STATED THEY DID NOT PARTICIPATE IN THEM AT THIS SUBWAY. WHY GAVE 4 STARS Read more