Reviews for Chipotle Mexican Grill in Ellisville, MO
This wonderful girl named Josie helped me out the other day and was so very kind. She was fast and efficient and wrapped my... burrito with great precision! Read more
Love this location, especially Hitch and Craig! They go above and beyond and are always so nice and friendly, we love being... right next door! Get to see their smiling faces everyday! Thank you both for always being wonderful! We love us some Chipotle!!Keep being great! Thanks guys! Read more
Spent 35 minutes waiting there only to have the reason for my wait being an employee forgetting to put the lid on my bowl, while... several employees are just talking at the register, I has to ask them after waiting forever before they finally addressed myorder. They also completely got my order wrong, huge avocado chunks in guacamole, no double meat, wrong sauce. TerribleChipotle. Read more
I have never written a review but this is the worst quesadilla I have ever gotten in my life. It was balled up with an inch of... cheese on one half of the mound and then fry chicken on the other. It looked like the employee crumpled it with his hands. Willnot be returning. Read more
Check the time and date of this review so you know who I'm talking about in this statement. I'm leaving 2 stars because I come... here alot and I love Chipotle. Today however the young woman who made my food was rude as can be, loud as can be, and is verycondescending. Not to mention I was charged over 20$ for a bowl that was about half the size of the usual one I get. I recommendteaching the employees like her better, or just replace them. Read more
My burrito was tethered to my mouth with the 1st bite thanks to a 6 inch hair in it. Contacting the restaurant for a replacement... or credit was impossible. This resulted in a lost appetite and $15 in the trash. Read more
They have never gotten my order right at this location. Maybe once or twice in the years my family has been going there. Love... chipotle as a company but it?s going way downhill now that I can?t talk to a real person no matter how hard I try to get incontact with customer service. I have found no way to talk to anyone unless I drive there and walk in and no one will take thetime to talk to me because they?re always busy. I?m allergic to dairy, never order cheese or sour cream and they put it on EVERYTIME. They are not sensitive to allergies and I imagine people more allergic than me would have some real problems. Thislocation needs to close. I have never written a bad review. I hate being angry. I can?t remember the last time I was. Probablythe last time I ordered from here. Read more
I ordered online for around 4 pm, when I got there they did not have my order, it seems like I should give them a horrible... review because of this but the staff was beyond helpful. They found my order and made it on the spot. They offered me a drinkwhile I waited and were very apologetic. The food was good and the people were kind. I will be back because I felt welcomed andappreciated. If I could give more stars for service I would. Read more