Reviews for Baskin-Robbins in Ellicott City, MD
Horrible service. The lady who works there at night is very rude. It's only convenient because of their timings
The customer service is horrible. Ordering took a while because the lady (guessing the owner) wouldn't listen and kept talking... over us. Then she proceeded to cut us off at tell us "just go, go to the window". I was in shock. I haven't had any customerservice that comes close to how rude and awful this experience was. Ewww. Read more
Awful, rude customer service in this location. I recommend skipping them and going to another nearby location. They may be a... convenient location but it's so worth it going elsewhere. Read more
They are never consistent and since when Dunkin Donuts employees specially the Indian man asks for tip like beggars.....really... man, it is a choice and plus your store service has to be not perfect but good enough that customers would tip you on theirown. A note to corporate: Please check on your employees who harass customers for tip!!! Read more
Horrible customer service. I?d recommend anywhere other than this location. Absolutely mean people and dirty store. Black mold... around the inside of the ice cream freezers Read more
Two things: the good part is that this BR is open 24 hours. You get most of the items on the menu all through the night. The bad... part: the customer service is very poor. The last at the counter is pretty rude and unprofessional. Not sure if she's like thisalways. But that gives this location BR a 3/5. Read more
Part of the Dunkin Donuts. Clean dining area and bathrooms. Friendly staff.
Arabic worker lady was very rude and made my milkshake very watery and when I asked politely for her to remake my milkshake she... told me she was not going to do it and then i asked for a refund and she told me to get out of her face and leave the line. Ipersonally feel like i was being racially profiled. DO NOT GO TO THIS LOCATION! Read more