Reviews for Subway in St Augustine Beach, FL
Totally wrong sub ingredients, other than 1 was a footlong and the other is a 6-inch, they did include the cookies we ordered... for our sons. The shift manager insinuated that we're either lying or that Doordash gave us the wrong order. We spoke to theshift manager, around 6:45 pm, on 7/20. She refused to refund our payment, was rude, and basically called us liars. Puttingthe blame on Doordash. She also said she trusts her employees more than her customers. What kind of customer service andmanagerial skills does this person have??? The only option she gave us is to drive to their store and return the subs. Kind ofdefeats the purpose of ordering through Doordash. Read more
Rude employees. I rode 7 miles in the heat this morning (92) and All I needed was a cup of ice because they didn't have a... fountain drink I liked. I waited in line and she gave me a very small cup. I had wanted a large cup and was willing to pay forit. Most places are either free or at most they charge .50. They said if I wanted a larger cup it would be 2.25. I'll never goback to that store. Read more
I have been to Subways all over the country and have been quite pleased with their salads. Today I visited the subway in st... Augustine beach and ordered my usual salad. Atrocious. Pathetic. I was not able to be given more than a half a handful oflettuce and a few pieces of spinach leaves as the base of my salad and no salad dressing offered. It was barely an appetizer.Very very disappointed and still hungry. Read more
I've been coming here occasionally for about a year and up until today I've had good subs. I don't know what kind of day the... sandwich maker had or if they were just being lazy, but I requested (and paid for) extra sauces. I get home only to find theyput a dime sized amount of each sauce I requested on the sub. That alone made me change my 4 star rating to a 1 star, and thelikelihood of me going back to that particular shop is slim. Read more
This "threat" note to the staff is made very visible to the customers and I dont know how I feel about it. This manager is kinda... crazy. "Its not ok to dump the tea down the front sink but it's totally fine for me to talk to you like this". No wonder theycant keep employees long. This is absolutely unprofessional. Read more
Ordered a steak with cheese toasted. Asked for ketchup. Sandwich maker said they don't have any. I asked if they were out and... she said they don't get requests for it. Really? Two types of mustard but no ketchup?So is it too costly to carry or just badmanagement? Help was also not friendly. Soda machine not dispensing and restrooms closed. For the prices they charge, need todo much better. Read more
Went to this location to get dinner and was stunned by unbelievably nasty and poor customer service by the male worker who was... claiming he is the manager of the store. I asked him if he can toast the sandwiches for my kids. He told me that he can?tbecause it will get burned. I answered that I am surprised because I always get my kids sandwiches toasted in subway and nobodyever objected and it never got burned. From nowhere he suddenly became very nasty saying ? I am a manager here and I said Icannot toast it?. He used very nasty tone of voice that was escalating. I doubt he was manager since he had no customer serviceskill or did not know how to even talk to people. This person had obviously very dangerous anger issues and should not beworking anywhere where it involves contact with people. We just walked away and ended up eating at fabulous local burger place.No customer should encounter such a nasty attitude like this guy had. Read more
It was a subway, it was clean and they were quick to make our food. The staff was great and worked together efficiently. All in... all it was a good experience and a nice subway. Read more