Reviews for McDonald's in St. Augustine, FL
To the owner/manager of the location, The white lady with gray shirt is by far the rudest person I have ever seen in my entire... life. All I did was placing mobile order before arrival which I been doing for years l and obviously she did not like mobileorders. She called it a very bad way to 'skip the line' .....'Go to parking #1and wait because you are skipping the line' 'GO,NOW' ..... I have never thought people can be mean like this in real world. Hopefully someone can teach her the right way totreat people.. Hopefully someday in the future she will grow and behave like a real adult. Read more
Got 2 breakfast meals and rude girl at counter gave me water cups. She said these were what comes with breakfast meal. Hash... browns were cold. Will not return! Read more
Make sure you check your bag I had to wait for frys. I was stoked fresh but no salt on any. Charged me for extra sauce after I... asked if it was in there and none Read more
Definitely do NOT recommend this location. Placed a mobile order well before they closed. Sat in the drive thru for 30 minutes,... pulled around finally.. just for them to cancel my order as I pulled up. Haven?t been to a McDonald?s in a long time, & decidedto give it a shot again. Won?t be seeing me back here again. Read more
I love McDonald's. This location was set up for kiosk or app ordering and table service. However, that didn't happen. Food and... time to pick up food was good. It would have been nice to have the table service advertised. Read more
We have gone two times already: The first time we ordered food and it came out with fries that seemed soggy as if you would put... them through a microwave? I know that?s not what happened but it compares to that. We went again this morning for breakfast andwhen the order came out it had taken so long, of course being very busy there, but it was incomplete. It took a while to getresolved. We will Try calling one more time to be fair and will update this review either way; hopefully with positive results.Also hopefully they say they will replace the soda machine because the current one every soda is disgusting. Read more
I went back today to prove a point about this mc.donalds store. I ordered 2 cheeseburger and a small fries a mc frappe mocha and... a hot fudge Sunday. You can see in my photos how the small fry had hardly any French ???? fries in it the cheeseburgers ????were ice cold and frappe had runny whipped cream that must of been left out of the refrigerator and a big dump of hot fudge onit when the whipped cream should always be to the top of the top cover and the drizzle on it should be neat, same for the hotfudge sunday! My ???? fries were ice cold and so wasn't the meat on the cheeseburgers, I had to save all of it to give to my???? dog. I advise everyone local and tourists do not go to this nasty Mc. Donald's store which the managers don't know how totrain the cook's to only hold the meat for the times that is the MC Donald's standard's,plus the French fries have a time limiton them and afterwards you must discard them, same goes for the meat, breads,and breakfast items too; the reason I know this isbecause I worked at 2 mc.donaldslocations in New York city for 5 1/2 yrs and was a shift manager. They do not live up to MCDonald's standard's!???????????? My order was to go and I had to make them put my drinks in a holder and my food bag couldn'teven go into the bag so I had to hold 2 bags instead of 1! Really horrible customer service here! Read more
Store with renovated infrastructure. There is a need to improve the cleaning of the floor, both in the hall and in the... bathrooms, tables and windows. There were no cashiers at the cashiers, which resulted in a long wait. Employees' uniforms weredirty and two employees transiting the snack prep area were out of uniform. Read more