Reviews for Dunkin' in St. Augustine, FL
Love the matcha latte and donuts holes. ... The customer service are always friendly, fast and attentive. ... Price is good.... ... Location is always busy and it's a cute small shop. Every morning looks so Jam-packed except Monday. ... We enjoy ourmatcha, donuts and croissants bacon sandwich. ... Read more
I ABSOLUTELY LOOOOOVE DUNKIN COFFEE!! The employees are ALWAYS soooo kind and helpful? DEFINITELY GIVE ANY DUNKIN A 10 star... rating!!!! Mocha Frapachino with cool whip and choc syrup is MYYY JAM!!! Read more
Due to having to order at kiosk, on a Saturday morning, it was mass confusion, but the staff was nice and the pumpkin spice... latte divine. Read more
Please like & share our reviews. This Dunkin is wheelchair accessible. This location stays busy so make sure you are aware that... the drive thru line is quite long. If you are doing a pick-up order, schedule to walk-in and pick it up or you could get trappedin the long drive thru line. The staff is courteous and kind. Read more
Worst wait time in the drive through slow as can be just uncalled for 25 minutes to get a cup of coffee you can't go inside... because only accept cash at the drive window. It's ridiculous how different locations are that operate smoothly and thisplace. Read more
The worst experience ever! We went through drive thru and soon realized they were almost out of everything. We told them that we... can?t pick with barely anything so we will walk in. We go to the front door and it?s locked. They close at 9pm but the door waslocked at 8pm to mop the floor. They were not going to open the door. My 3 year old was knocking even after the drive thru knewwe were going inside. They opened the door and I said ?are you opened?? She said ?yes?. We walk in and 6 employees are workingwith 2 of them are on their phones. No one said ?hi, can I help you? Hello? nothing. I asked ?do we have to use the computer toorder?? Even though 6 of them were literally there to help and they said ?yes? so I had to figure out the computer. I order andno one said they were working on the order. One young lady made a coffee with whipped cream and the whipped cream was flat andshe still served it. One was making a coffee with her phone and in hand. Then they make the coffees and one girl asked me what Iordered so she doesn?t even look at the computer after she made me order from the computer. I then get my coffee and both areblack so I said ?where is the cream? Was i supposed to put it on the computer?? She said ?if it?s not on there then I don?t knowyou want it.? Not very friendly at all in her response. I said ?you don?t have cream on the side with the sugar?? She said ?wedon?t put cream out there.? And got me cream on the side. When I left with my two small children, not one of the 6 employeessaid ?bye, goodnight, thanks for coming?. I don?t see how ordering 2 coffees and 3 donuts could get any worse, especially sinceI was a Director of Catering in a hotel. Poor management, poor training, poor customer service. Read more
This Dunkin' is always a plus. Friendly people that work here place is usually pretty busy in the morning. I'm glad they let you... use the mobile app. Saves the headache honestly. Now is the time for pumpkin and this place doesn't disappoint got my ordercorrect multiple times. Also the food they make is always perfect and never any miscues or problems. Also great to grab some podcoffees as well as they keep it pretty well stocked and donuts are always fresh! Also the place does have a double drive thrufor convenience and is always kept clean. I appreciate a store that can keep clean. Thank you to the staff that work very hardat this location as I know working food service/fast food isn't easy. Read more
Dunkin is a great coffee place,every time you go there it's a different experience, they are always working hard to please