Reviews for Panda Express in Elkhart, IN
Beware- order on my Panda Express app and did dine-in carry out, checked out/paid and said food would be ready at 4pm. Get to... the restaurant and the lobby is closed. Drive thru is wrapped around the building, way out into the parking lot!! Now my food isgetting cold inside the restaurant, no one will answer the phone, and here 20mins later am still 4 or 5 cars back in thedrive-thru..I called the phone number 3 times. Then I get up finally to my turn in the drive-thru and they say that the lobbydoors are open but the sign says lobby is closed. There is no indication that you can come in to pick up your mobile orders.What is wrong with you guys Panda Express I am super disappointed in you. And the employee she did not care one bit, justbasically tossed my food out the window to me and shut the window. Didn?t even give me a chance to really even say anything. Read more
The service is so terrible every time I come here. I was the only car in drive through . They didn?t acknowledge me for 6... minutes so I drove to the window. They made me go back around. Last time I made a complaint that the orange chicken broke one ofmy teeth. No one even followed up with me. I will be filing for damages Read more
On track to be the #1 SLOWEST drive thru in Elkhart county. 25-30 min wait time, no matter how many cars are in the line. Lobby... is still closed as well. Read more
I like the food, really have been frustrated with the service. Maybe panda needs to work harder on getting more employees. No... dine in seating for months, and now you have to wait in a super long drive through line for your online order too. What's thepoint of online order anymore if you can't grab it on your schedule. I think we will need to wait till things get sorted outhere to come again. Read more
The food is great and I didn?t have to wait but the only downfall was that I asked for a sample to see if I would like something... different but the employee said ?we don?t give out samples? ??????????????????????. How would someone know if they likedsomething, if they don?t get to at least taste test it. I was very dissatisfied with that because I was already orderingsomething else at the time but wanted to taste test another product to see if I liked it but sadly I couldn?t try it. I won?tbuy something that I don?t know if I will like or not. Panda Express should give their customers testers when asked because itcould potentially bring about more business. (Just a suggestion!!!) Read more
We were driving from the Midwest making our way to the Northeast (Niagra Falls, New York). So our road trip began with a little... pause at Panda Express for lunch to go. The restaurant was being sanitized for a break, that's when they only take onlineorders but we managed to order in-store right before the break. The restaurant was very well sanitized, also, our order wasserved instantly. Mushroom chicken for my other half & White rice, Spring rolls for the rest. Served hot &Delicious! #RoadTrip #ToNiagraFalls Read more
Super quick pick up for some american chinese foods today. The inside is open for ordering and pick up. You can't eat inside and... you have to have the mask if you enter. The seating area is closed. They can also bring it out to your car if you order onlineor via app. We (husband and I) both ordered separate plates, but I wish they had more vegetarian options. Once you receive thebill, you should try to provide an online feedback. That way they give you a code for a free entre next time. I like that theyhonor that and I have used it before. Enjoy your meal! Read more
Terrible food, how do egg rolls come with the shell uncooked, not a crisp shell even just plain flour. Terrible. Than I only... ordered one spicy item as to any other Chinese place I've went, and fine it off the six entrees I got were crazy spicy to whereit all tasted the same. I used Uber eats and they did great but the food I'll never go back there. Read more