Reviews for Subway in Elk Grove, CA
I ordered a sandwich online and I will NEVER do that again. I opened up the wrapper and all the bread crumbled and fell apart.... When I called the store I was told "sour dough bread can do that". For one I worked at a subway for 3 years, it has never donethat. Second, if I ever encountered bread being unusable i would at least offer the customer another option. Not just havesomeone go home and open up this mess. I used to come here frequently and I will not be going back here again. Just completedisregard for customer service & providing a decent sandwich. Then on top of insult to injury the girl I spoke with just wantedto go back and forth with me, and offered me some cookies to not post this review. Get better employees!! Read more
Great service! I would like to have someone like that on my team any day!
This particular subway is always great. Great customer service and the lady there who?s name starts with a N is super polite.... It?s our go to after long days of sports etc. Read more
I would like to give them zero start if I have the option?. I went there this morning to get sandwich and personalized pizza. I... requested the girl if she can warm up the veggie patty for sandwich and pizza before toast it she totally denied to do it andsaid she can not microwave that and I should not teach her job ? I was like wow I told her that I am not teaching u ur work I amrequesting if she can do this for me because I used to work at subway as well and do this all the time for Coustomer but she didnot listen to us and throw the stuff in trash ?. What a poor customer service I would like the owner if they can talk to theiremployees and ask them to be nice to ppl ?. Worse service I have in my life ?. Won?t recommend this place if u want to enjoy urfood and not want to spoil ur day !!! Read more
Thank you Joel. My family and I enjoyed the sandwiches you made! Everything was so clean behind the sandwich counter and you... were so friendly. I would honestly drive to this subway over ANY SUBWAY here in Sacramento, or Carmichael! Keep up the greatwork and thanks again! Employees like you are hard to come by especially these days! I hope they appreciate al your efforts.Raime Read more
I bought sandwich online and when i went there there order did not go thru. I waited for 2 hrs to settle the issue and ended up... buying another one. They charged me 2 transactions for the sandwich. I went back there to get the money or sandwich insteadspent another 2 hrs and still did not get back my money because the owner said they will check it online. So frustrating for 20bucks, what a costumer service. Very bad!!! Read more
I actually witnessed RACIAL DISCRIMINATION. One of the white male employees totally stopped making this Latino or maybe Black... woman's sandwiches to make a white lady's sandwich who came in after everyone else. He didn't even apologize when it happened.The white worker even went so far to check complete her payment on the register. The white worker then only started serving thewhite men behind the lady he skipped. I just was totally disappointed. Subway missed the mark on this one... wont be returningto this location. Customer Service is less than pathetic. Read more
I?ve ordered 2x on the app for pick up from this location and both times they did not put extra meat on it as I ordered and same... with the olives. It was a sad steak sandwich, I?m disappointed. Read more