Reviews for Starbucks in Elk Grove, CA
I would give it 4 to 5 but they are always out of something almost every time I go. Stocking issues? Otherwise they are great.
This location always gives me the worst time. Whether it be drive through, mobile or ordering in person. My drink and... customizations are always wrong and I have to ask for the drink to be corrected, most of the time they barely warm up thesandwich and it?s still cold given to me. Today for example my drink was made completely wrong and the barista thought she wasbeing smart by putting my drink to the side and handing it back to me as if it was corrected when I literally seen her just moveit out of sight and put it back on the bar. I ordered a vanilla cold foam vanilla latte and she gave me a pumpkin spice/pumpkincold foam latte drink. So it?s obv by color it?s wrong and by smell of the pumpkin. I asked again to get it corrected and shedid the same thing. And my friend was with me and she seen them do this to me. I ended up taking my drink to the register andexplained what they did and he told me to toss the drink and I gave him the label from my cup with clear customizations to getthe drink remade. Bond?s output time, customer service and wait times are ridiculous these days. It used to be my fav cafe butnot every time is a whole inconvenience when I go. Read more
Took awhile to get a barista to take my order because every one was working to handle the drive-through volume. When my order... arrived, drinks were fine, and my wife's egg bites were fine. My breakfast item had pretty obviously been left to sit aroundquite awhile after it was originally heated Read more
Great customer service and the order arrives on time. The people seem to really be on top of everything. Place looks clean and... the bathroom seems clean as well. Even though this place is pretty busy they seem to really know how to run a coffee businessefficiently. Read more
My wife and I have been enjoying coming to this Starbucks location for years now. Every experience here has been exactly what... you'd expect to have when ordering food or drinks from here. The drive thru can be lengthy most times on most days, but my wifeuses the online ordering and in-store pickup, which shortens the length of our wait for our orders. Read more
Honestly the way this store is ran it might as well shut down. They make up there own hours more than half of the time. Today I... Mobile ordered, walked up to the door and was ?greeted? by a barista who told me I had to wait outside since they were closed(at 12:10pm on a Saturday!)mind you, 100 degree weather. I was the only person asked to wait outside they had about 7-8 otherpeople sitting/ waiting outside. I waiting about 5 minutes after the time it was due and decided I would go elsewhere. I wentback inside and let her know I would like a refund that I?m going to go elsewhere and was denied and said they are working onit. Luckily the drink came out as she said that. I got to my car and the drink was made terribly? I guess I shouldn?t of beensurprised Read more
Love the new summer refresher! Tasted refreshing and I will be trying the other one with coconut soon.
I made my driver thru order and despite my drinks being repeated back to me, one of them was forgotten by the time I got to the... window. Plus Starbucks over charges for everything and it's no better than what I can make at home Read more