Reviews for Arby's in Elk Grove, CA
I went to through the drive-thru the attendant was very sweet the food was hot. My sandwich was a little on the dry side. I seem... to remember Arby's having a great sauce and I am not sure what happened perhaps it was just a fluke. I must say I really likeArby's and I would try it again. Read more
Was disappointed in the Country Style Rib Sandwich. The rib sandwich didn't taste like pork ribs at all. It was rubbery and had... no taste. Even the barbecue sauce didn't help. The Fried Strawberry and Cream Pie was ok, nothing to brag about. I only orderedthese items because I read an article from someone that post, "I tried it so you don't have to. The person gave good reviewsabout both items. Sorry I listened.?? To each it's own, but I won't be ordering those items again! Read more
Arby's always has been my favorite fast food restaurant. The Manager Steve is awesome. Customer service was excellent. Had a... little hiccup with order. But he made it all the way right. Establishment was clean. And Steve went above and beyond to make hiscustomers happy. Read more
Food was great. Manager, I think, was very pleasant. It just took a while 2 get my order. Wasn't many people in there. They... must have been short handed. Read more
This place has gone downhill, quality and quantity, and price. We purchased the cheddar and roastbeef combo, might as well hVe... gone to denny's. Read more
Longest line fast food I have ever been in, AND the order was completely wrong. Seventeen minutes, 17, from ordering to getting... food. Also no apology for taking so long. I ordered a bacon Swiss sandwich, and got a classic chicken. Ordered mozzarella sticksand got crinkle fries. Unbelievable. Read more
So, I understand my review is probably going to sound a little bit overboard or dramatized, but that is certainly just how... significant my experience was here. The customer service at this location will absolutely blow your mind! I live about an hourand a half away from here, and I came and ordered from this Arby's 3 times over the course of 2 weeks, and each time was exactlythe same. The staff go above and beyond to make sure you are taken care of. Not just your typical waiter/host courtesy, no. Thiswas so much more than that. They literally make you feel like a celebrity, like the only and most important person in there, asthey go out of their way to cater to you. And it's not just 1 staff member; it's the entire team. I've never had an experiencelike that, certainly not from a chain "fast food" restaurant. If there is even the slightest wait, you can expect 1-2 staffmembers profusely apologize for it. Even better, the food reflects their service. Everything is perfectly hot, fresh, and neatlyput together. I was even able to fool my husband that the turkey sandwich I got from there came from a classy deli. I cannotsay enough good things about this place. I could go on and on, so I think I will definitely leave it at that! If you are in thearea, I HIGHLY recommend that everyone tries this place over even your fanciest local restaurant. Read more
I would give them a 5 out of 5 but they got rid of their potato cakes. Plus, though they have been giving us more when we ask,... they will grudgingly give more sauce. Their Roast Beef Sandwiches are nothing without their sauce. I remember we could buy abottle of it before. Please bring that back. Another thing good is that their mozzarella cheese sticks are great. So they havethat going for them. Read more