Reviews for Popeyes Louisiana Kitchen in Elizabethtown, KY

Ordered a 3 piece tender with lemonade. Fries were kinda soggy and cold. Chicken was tough. Lemonade tasted like they stirred it... with the floor mop. Read more

I came to Popeyes about an hour before closing and ordered some mashed potatoes. When I got to the window, they informed me that... they were all out. Katie was sweet enough to volunteer to make me some fresh and bring them out. She also gave me an extra forthe wait. She could?ve sent me on my way, but instead she thought enough to serve me. Amazing customer service! Read more

I'm leaving 5 stars, not because of any reason but James at the counter. The food is delicious but sometimes they are out of... things or the wait is real long. But James has taken my order multiple times now and he has been great. Read more

I had the 3 piece strip dinner with red beans and rice. The rice was half cooked and as you can see in the picture there was... maybe 1 strip if it was all put together. One of what I thought was a piece ofchicken was nothing but crust. Read more

Don?t come here if you?re in a hurry because the workers here definitely aren?t in one. I put my order in online, took ten... minutes to get here and I?ve been waiting for an additional 20 minutes already. Not a big order. Two meals. They are to busytalking and laughing to do their job. The food isn?t worth the wait. Read more

Years ago this was always my go to fast food place. The last few years every time I go it just isn?t the same. Staffing seems to... be an issue. They are not friendly, most of the time seem annoyed to service you. It takes way longer than it should to getfood. Last time I went I sat in the drive thru with it not moving for at least 10 min. Decided to back out and leave, changed mymind and walked in. They were not busy and the girl who took my order gave it to me right away. There is no reason the drivethru was not moving other than they just don?t care. Also, every time I try to come they always forget something and I never getspicy chicken when I always ask for that. They just give you what they feel like. Doesn?t matter what you ask for. Food doesn?tseem fresh either. Someone needs to come and make it better!!! Read more

Refused to make chicken nuggets at 8:30pm, staff was being rude to each other and customers and talking so loudly I couldn?t ... hear the person at the counter, food prep area was dirty and staff was moving very slowly. Also they yelled at customers comingin from 8:40 that the lobby was closed. Would not recommend. Read more

It was a long wait for food, but worth the wait. The chicken was hot and fresh. The macaroni and cheese was so good. They... forgot the red beans and rice, but the manager refunded me a few days later, because I never got the red beans and rice. Thestore was clean and a welcoming environment. Read more