Reviews for Jimmy John's in Elgin, IL
The delivery at this jimmy johns sucks. Placed my order at 2:16pm it was out for delivery at 2:34 pm and it?s 3:16 pm and still... not here. I only live 10 mins away. Lady on the phone was rude and couldn?t even attempt to check on where my order was - shecould have called the driver. Update- 3:34pm: they stated the delivery driver rang my door bell and left it at my door. I?vebeen home this whole time and even went outside a couple times to see if they?re here and nothing. I just asked for a refund andthey are going to credit my account since it was an online order. Read more
The food was as expected. Good as always. Took a little longer than usual but I would recommend.
The owner took my order, I kept repeating cause he acted like he wasn?t listening. COMPLETELY WRONG ORDER- $48 bucks down the... drain. I ask for no cheese (3 times) sandwiches have extra cheese and I get billed for it. I think he?s just greedy and it wasall intentional. Will NEVER come back and I?m making neighbors in the adjacent apartment building aware. Read more
Needs more employees, but great quality from this location, please reward your employees here that show up for work by hiring... more and probably paying better thanks Read more
Placed 2 mobile ordered and went to pick them up. They don't prepare the sandwiches and have them ready.. I had to wait in the... line of about 6-7 people to tell the cashier I'm here to pick up my orders and come to find out they hadn't even started myorder. My hour lunch was over by the time I got home and I live less that 6 minute from here so... terrible wait for an orderahead order Read more
If you plan to schedule an advance order, don't. We ordered to have a delivery at 7pm, and it went out for delivery at 6:20pm.... It doesn't make sense it went out that early as we are only a few blocks away. Our door is clearly marked "#2" yet theydelivered to a side door with no markings (it's the basement door with absolutely nothing to protect from the rain) Aftercalling to ask when delivery would occur, and 2 phone calls... We found out it was already delivered, and soaking wet because itwasn't left at our door (which is proteced from the rain, as it's a porch) Again, the door is clearly marked #2 on thedoor. Unable to eat soaked sandwices, we had to toss them in the trash. If a driver has any doubt, please call the customer.Let this be a learning experience. We wasted almost $35 and are only able to eat the sealed cookies. This will be the first andlast order. Merely "I'm sorry" is not enough. Read more
I've ordered at different Jimmy John's location before so I know what I am talking about when I say this, I ordered avocado for... an additional $1.00 when I got my sandwich they barley put any on there almost as if they forgot or wiped it off. I called tocomplain, they were nice enough to replace it but it still had nothing in it. There was more vinegar and O'Regan than avocado. Read more
This Jimmy Johns location has awful service. It took over 1.5 hours for them to deliver my order. Definitely not freaky fast.