Reviews for Baskin-Robbins in Elgin, IL
Everytime I'm there later (10pm) I wait 5-10 minutes to place my order. Not because they're busy, but because there's no one up... front. No bell on the door, no bell up front, no response to "hello", I just wait. Read more
If I could give a negative star rating I would. Girl at the counter was rude! No experience whatsoever on what I was trying to... order and so much attitude! Then I tried to call to speak with a manager and she answered and said no one was in and she was byherself! She looked like she was barely 16! Horrible place! I even emailed the store and NEVER got a reply back. Never againgoing to that place. Read more
Great service, I was doing door dash. Fast and looked delicious..
Good ice cream and friendly service. They're the only ice cream place open 24/7 in the area, which is definitely a plus.
They only use WHOLE MILK, I wanted a large shake with a special request..... (2% or skim milk)
Horribly, I bought 5 $1.49 medium ice creams and a $1.99 donut cup, came out too $16.00! I have 4 kids so I value money. ... Called the baskin robbins back, they basically laughed at me, saying you bought it you eat it, they said you paid for the"cup" even though the price of the medium cup was $1.49 on the board. He then asked me if I had the receipt, I said no, my sonsaw him toss the receipt in th garbadge. So that didn't help. Some of the worse excuse for CS I have ever dealt with in mylife..I will never walk, into a BR for the rest of my life and plan on telling everyone about my miserable Friday evening outwith my family there Read more
Absolutely terrible after midnight. I live in the area and have some friends that always want to stop by here late, but 6 out of... eight times we were left waiting because there was no one up front. Not only that, but about three weeks ago I asked for an Oreoshake and the cashier looked at me as if I insulted his whole bloodline and even squinted his eyes as if he trying to intimidateme into telling him to forget it! Lol, no joke he stoped taking my order on the computer as soon as I mentioned the shake, andwen he began making it he started tossing things around very loudly. Read more
Said it was open 24 hrs, but it's closed. There is construction going on.