Reviews for Dunkin' in Elburn, IL
i do a mobil order every sunday one coffee and a dozen donuts. i ordered a custom dozen. well to keep it short i got 3 boston... cream AND 6 JELLY FILLED not what i ordered and jelly filled is gross. and to make the encounter better when i kept telling themmy mobil order was for phoebe THEY KEPT GIVING ME UBER EATS ORDERS. hence why everything is wrong. and this location need betteremployees who have the skill of reading a mobil order. it?s not that hard to mess up Read more
The choice was low on donuts but it didn't stop me from buying a dozen the people that worked there were so nice they talked me... into it and they make some good coffee there Read more
Take your money somewhere else. 90% of staff doesn?t understand your order and makes you repeat it 4 or more times and STILL... messes it up or forgets items. Out of the entire staff there is one girl in the morning that NEVER messes it up is always onpoint when taking orders as well as friendly and one young man in the afternoon who is just amazing! As for the rest beware theywill be ?scared of you? as said by ?management? and when calling corporate I was told ?sorry they are privately owned andnothing we can do? sad and ridiculous way to run a business. Read more
They couldn?t hear us in the drive thru. They messed up our orders ! They weren?t very nice!
95% of the time when using mobile order, they "forget" items.. I've ordered hundreds of time and can honestly say 95 times they... don't include my entire order... 2 donuts and a bagel is all I order so it's not rocket science. It's to the point I think theyare just trying to scam... It's to the point where I just tell them my order at the window again and they will go grab mymissing items. Only good thing is location and how quick they are but always stop and check your order Read more
I came here yesterday for some avocado toast for breakfast. I got home and those were great but I came again this morning for... avocado toast and I was charged the exact same amount but the slices of toast were half the size. I think if you?re going toserve the end of a loaf and a slice of bread and a half to a quarter of the original size then you shouldn?t be charging fullprice. Read more
Very nice clean open concept nice staff hudge lot, clean and fresh good coffee and donuts
It wasn't until I was snarled at through the speaker. I get the person in front me might have been a wad, but whenever I'm alone... and order, I've never been a jerk to any of them. I too work food service. I get it. But being a regular Joe (pun intended) andto get growled at by a teenager? I'm sorry, but it's your job. Don't like it? Well, the door is always there for you. I'm ahard-working paying customer that is the reason you take home a paycheck. Please reconsider your actions for the future. I hopetheir day gets better. Read more