Reviews for Tropical Smoothie Cafe in El Paso, TX

I wanted a smoothie and the one I wanted had banana in it. I told them I was allergic to bananas and they put it on all the... paperwork. AND the young lady making it re - washed the blender to make sure no traces of banana. This was so appreciated. Read more

Wasn't Tropical Smoothie it was Marco's Pizza. Crowded, two boxes of pizza bread sat on a empty table, one trash can full not... emptied in a one hour period while we were there. No fountain sodas, utensils napkins needed to be asked for at counter 30 minsfor two pizza bowls that claim to be two servings, it was a tad over 1 serving at best. ???????????? Read more

The best customer service I?ve EVER received! I accidentally made an online order at the wrong location. When I called the store... @the fountains they gave me the option of calling the store that I was headed to, to place my order for me, so they don?t haveto charge your card twice. The employee that offered to call the store on Woodrow Bean trans. Dr., did not call. The customerservice at this location is vastly different than the location at the fountains. I made the manager aware of how different thecustomer service was and she offered any way to help make my experience better. You can not ask that type or professionalism/attitude from a 30 working anywhere let alone a young person. I am completely inspired by the different atmosphere this mangerhas created at this store for I had lost all hope in the customer service industry until today. Read more

The drive through is very slow, I waited for a solid 7 minutes to even get a ?hello? total of 17 minutes to get my order with... only 3 cars ahead of me. Employees seem not too happy or welcoming. Read more

Always my go-to for smoothies. Love the chicken pesto flatbread!Flatbread!! Staff at this location was super friendly. They... greeted everyone as the walk in the doors. Read more

We used to order delivery from Tropical Smoothie all the time, happy to have one in our area. The best thing is the vegetarian... options! Ordered the Thai Chicken salad with veggie chicken and it was perfect. The chicken was a bit grainy, but paired nicelyin the salad. Also, aalads usually have 90% lettuce, but were well ratioed with the toppings. We've had melts and wraps fromhere, and they are all fairly good too. My only real issue is the same chairs that seem to be so popular at new restaurants:hard metal with bars sticking into your back. Still worth the trip through, and the 5* Read more

Too bad someone gave them 1 star on opening day over the wait time but I had an excellent experience here and found the service... to be fast and friendly. Want to congratulate and thank the owners for opening this in the Northeast and thank the entire stafffor there hard work and awesome food & smoothies. You will have my business. Read more

Waited over 3 hours for this , 3rd car in line , they didn?t open the line till 8:30 (even though they open at 8) and on top of... that they didn?t even hand out any free card smoothies for a year , thanks for nothing Read more