Reviews for Subway in El Paso, TX
They're supposed to close at 10 pm but their doors were locked. There was a customer inside and an employee was filling her... order, so why was the deadbolt engaged? I called but they didn't answer. Ultimate bad customer service. Guess they don't wantbusiness. I called the Piedras location and they answered right away. I clarified with them that the dining room would be openuntil closing time and he said yes. On my there to get my sandwich even though it's 10 minutes out of my way. Read more
Supposedly drive thru is open till 10pm, 730pm showed up, drive thru menu on, lights in the building off except for the kitchen.... Wait at the menu for about 5 mins. Pull around, nothing no employees. Asked around and apparently it's open like once a week fora limit number of hours. Read more
Worst experience in this place, costumer service was awful, I asked for one steak and cheese sandwich and the gentleman on the... speaker was being all rude, he was yelling at me for the size and what I wanted in it. He also discriminated my accent when Iwent to the window, and he rudely corrected me and told me that I didn?t even know how to pronounce it. He yelled at me theprice and gave me the wrong sandwich, so I went inside and asked him if he could change it because he put mustard in it when Ididn?t ask for it, he grabbed the subway and threw it into the trash can and told me that he would make another one. He also wasbeing very rude when asking for the condiments, he was yelling at me about what I wanted and threw the subway at me. Nevercoming to this location again. Read more
First I went to the Subway inside Walmart which was temporarily closed, and google didn't tell me. This location is nearby so I... drove to it. I got to the drive thru and the guy said he was by himself so it would be a 10-15 minute wait. So I said I'llwait inside. I pulled into park and got to the door and it was locked. No indoor dining. The guy wouldn't let me in. Read more
The worse experience I have ever had at a subway. They did not have any fresh veggies everything looked gross. They were unable... to toast any of the sandwiches, did not tell you until they start making your order. Their soda machine was not working, theydid not have a drive thru open. It was filthy and I will never come here again! Read more
Went to the drive through. Waited 5 mins at the order area. Nobody came on the speaker to take my order or anything. Drove to... the window, saw people working inside. Waited 3 minutes at the window and still nothing. So I left. No longer getting anybusiness from me. Read more
Kinda dirty. Last time I was here the counter was not clean and the workers didn't seem to care aboit sanitation. Dropping... knives on the floor because they were playing around. And just laying them back on the counter, but luckily not using those oneswith my sub. Also it's currently 7:20 pm at the time of writing and they're open until 10:00 pm. The drive thru is open but theyhave the doors locked and the dining room is apparently closed?? Guess they're too lazy to sweep and mop so they won't letcustomers in. And no, there's no sign on the door saying that dine in or take out isn't available due to covid or anything. Read more
Supposed to open at 09 have signs for it and everything but didn't have a worker show up until 0910 and then locked the door... behind them. Don't know when they actually opened because I left but it wasn't the time posted online or even the time they hadposted at the door. Read more