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Reviews for Starbucks in El Paso, TX

Isabel Martinez 1 year ago
2

This location does not know how to prepare drinks that are requested to have light ice. I have been here a variety of times &... have had the same experience. I have also been to locations in Airway, NE and Mesa & they do light ice as requested. Pleasetrain this location. Staff is very polite & nice but doesn't make up for the fact of not being able to prepare light iceproperly for drinks. Read more

Laurie Garcia-Bullock 2 years ago
5

Starbucks is always pretty reliable. My Dad orders something fairly complicated, and I'm always embarrassed - but the batista... here didn't even bat an eye, and Dad was very pleased! Read more

Jamin Paz 2 years ago
5

Friendly staff and quick orders. Just about what you could expect from a Starbucks, a causal environment even appropriate for a... business meeting. Seating for individual guests or groups and depending on how many drinks you ordered or the complexity theaverage wait should be about 2-5 min. Great place to wing down or an on the go drink Read more

Mistri Apodaca 2 years ago
1

The customer service here sucks, my husband just pushed a girl?s car off transmountain and we came here to get water and a... snack, and the girl rudely told me they won?t give trenta waters, I insisted I?ll pay for the cup, she gave me attitude and saidshe can charge it as a custom tea, and charged me $4.28 FOR A WATER. I used to work at Starbucks so I know that when customersare letting you know they?re needing water because they just pushed a car, you?re supposed to ?Surprise and delight? and kindlylet them know that you?re not supposed to but you will this time. Idk Starbucks has just morally changed. She was some blondewith colorful eyeshadow. Read more

Martin Hurtado 2 years ago
5

2 cars in front but service was fast. Greeted when we pulled up to drive thru window. Excellent customer service. Drinks were... Amazing & taste. We ordered vanilla bean frap, black tea lemonade & a pineapple drink. Too bad that I live across town (30minutes drive) or I'd be here often, but guaranteed if in area again a MUST STOP Read more

Melissa EV 2 years ago
2

Disappointed after trying to order through the mobile app, it was not working. Then once ready to order they were only accepting... cash. Then they didn't have danishes and or 3 different drinks!! I gave up and left with nothing!! Read more

Vlo Vlo 2 years ago
1

Ordered coffee with white mocha in it, order was read back to me and they gave me a white mocha latte I said nothing about milk.... Already to far to turn around when I realized and they don?t answer their phone. What people want/expect is what they order notwhat you decide to give them. Read more

Guz Ponce 5 years ago
5

Always a great visit, awesome customer service that greets you with a smile everytime. Love the warm chocolate chip cookies and... my favorite drink java chip frappuccino! Would like to try the mocha cookie crumble, sounds delicious! Read more