Reviews for Starbucks in El Paso, TX
I love Starbucks, I love how friendly & nice this location is! Although The few times I come to treat myself to a coffee at this... store, I?ve yet to get a drink made correctly. It?s nothing to the extent of going back & getting it remade, it?s justdisappointing. Read more
I love this Starbucks!! I come here every other Friday when I?m in town to study for 3+ hours. I enjoy the yummy drinks and... treats. Seating options are nice and enjoyable. Not stingy when it comes to caramel lol. The staff is incredible and so sweet.Thank you staff ???? Read more
Just ordered two Chai latte's and they tasted like milk. This is the fifth time I have ordered from this store and the orders... where done incorrectly. Read more
I drove up to the Starbucks in North Crossing. I ordered an oatmeal shake with almond milk along with a couple other items. I... noticed before I drove off parking lot shake did not look like the shake I normally buy so I went around again and explained theorder was wrong to which I was told they did not carry the shake there that what they had was the espresso. I Wally?s haveappreciated that they would have told me that when I preferred instead of just serving me whatever. She told me shake is slangand that is what I used when I ordered so they served me the espresso which is what is served when anyone orders shake. I havebought it before at other Starbucks as a shake and understand that not every store serves the same items or the same way butthey could have let me know that to them it was an espresso. I told the lady ,Jessica, that I didn?t think I used slang whenordered and she said well you are and so I decided to ask for the manager and she said ?I am the manager? and I asked well can Ichange it and she started again with trying to explain that she gave me what ii ordered I told her no ma?am I?ve ordered itbefore at other Starbucks as a shake and I have received a shake and I was not appreciating how she was not understanding thatall I want is a shake or my money back. Or something else. She asked what I wanted and told me to park at she?d bring it out. Ittook her 15 minutes even though she had few maybe 5 customers inside and no one through drive thru. I went in to speak ask infoon district manager and she handed me the frappe.. told me I was welcome and for next time to ask for it correctly. Excuse me?I told her I?d be calling the district manager ,Nachelle and she told me that I was welcome to go somewhere else . I took thecard another employee pointed out ti me by the front door and I walked out while they giggled. I honestly didn?t know shake wasa slang word. Read more
Great customer service. Love their products, the bakery items and etc. All the employees were very friendly and helpful.
Kayla needs a raise! ???????? Not only did she turn my frown upside down but she listened and her customer service was spot on.... I ended up dropping half my bagel on the floor but I was in such an elevated mood, I didn?t even care. I love this location;patio is beautiful and the view of the mountains are spectacular! Even though they forget to put the sweetener in myRoyal English Breakfast Latte sometimes, I still give love ???? Read more
Nice and roomy. Plenty of seating. Clean and chill atmosphere. Went there today to order 3 Venti Pumpkin Spice Lates. Two were... weak and were fixed with no problems. Would go here for the space and covered patio. Read more
This is truly the worst Starbucks I've ever been to..it's no way the batista follows the recipes that every ither Starbucks... follows .. stop skimping in people's ingredients in their coffees when we are paying darn near $8! ???? it's ridiculous.. I'vebeen here about 5 times and I've been disappointed every single time.. you all are distracting the Starbucks brand with thesebitter milky drinks . There's no way a caramel Frappuccino should look like a vanilla milkshake but taste like milk .. Read more