Reviews for Schlotzsky's in El Paso, TX
If you live in Las Cruces and crave a Schlotzsky's this is the closest one. It is well worth the 45 minute scenic drive if you... need a change from Subway and want a great European treat! The staff is friendly and fast, and the taste and quality of thesandwiches are outstanding! I really wonder why there was a not one in Las Cruces? Read more
Wrong order and the worst customer service. Ok, this is not the first time I get the wrong order, sometimes they forget to give... me the dressing for the salad, the sides, the right drink. So this time I ordered 2 sandwiches Bacon Smokecheesy and the TurkeyBacon Clud, well when I got home And I opened the sandwich I got 2 sandwiches without meat!!!! They were plain sandwiches????maybe it was my fault because knowing they always give the wrong order I should heck before I left. Well, I took the 2sandwiches and drove back to the place to get the 2 sandwiches I paid for! I get there nobody was at the cashier. I waited 5minutes so I rang bell. Same server came.. I told her that she gave me the wrong sandwiches she said you did not how thathappened. She gave me the 2 right sandwiches, NO manager came to apologize or to offer a discount or and extra drink. I?m verydisappointed honestly. I like the sandwiches there but their customer service is the worst plus the issue of giving you thewrong orders it is annoying . Read more
I?ve been a frequent customer at this location since it opened. Within the last year or so, the service in the drive thru has... been horrible! God forbid you ask them to give you time to review their menu because when you let them know you?re ready theytake their time to get back on and take your order(even when you?re the only one in the drive thru and their store is empty).They hardly ever get your order right? even something as simple as ?no onions? is wrong. Or they don?t even pack your full orderin the bag. They?re also young snotty kids 9/10 times. I love the food but the bad service is such a turn off. Read more
Came here with my girlfriend on a lunch date. I read the reviews before coming and was a little skeptical. The man at the front... was very nice and patient while we read the menu. The jalapeno chips are really good, the turkey avacado sandwich was amazing.The smoky flavor mixed with the bread really did it for me. As for the drink the tea was very fresh. The place is very clean.Looking forward to coming back. Read more
Fiesta chicken sandwich was delicious as always. I had not eaten here in a couple of years. I love this location. Very... convenient. Great service from the young lady that helped me. Not giving all 5 starts due to the cinnamon rolls, disappointed abit. Very cold and the pecans I asked for were not pecans, some other type of peanut. I would definitely go back though,sandwiches are delicious. Read more
I ordered the BBQ Chicken sourdough pizza and it lacks toppings and the bottom of the pizza was undercooked. This was the 1st... time I had ever received this pizza this way. The bottom of the crust should've had a thin crispy layer which is a light browncolor with a chewy inside texture. Like a true sourdough should be.. However I received good customer service. Read more
I love this place, the sandwiches, the pizzas the soups and especially the cinnamon rolls :) The food is always so fresh and... very tasty, I can only recommend this place. The kids menu we order was a cheese pizza and the size is great plus a big cookieand a drink, my kids were really happy. Read more
Extremely bothered that the gentleman in the front decided to press the 5$ tip button himself without my permission. Only got a... Cinnabon definitely not worth a 5$ tip for just placing the dessert from the warmer to a box. He should get his finger off themachine! Read more