Reviews for Popeyes Louisiana Kitchen in El Paso, TX
The cashier needs to pay attention and and act like he wants you there. The lady that brought the food was very nice and saved... the day for me. The food was the best you can get at Popeye's. Read more
I order via drive through, I was told that ALL of my food was in 1 box. However upon looking I didn't, returned inside to... retrieve. The young man at the register corrected it as well as gave me fresh food and some extra for the inconvenience. Igreatly appreciated It. Read more
On more than one occasion having both ordered in person and via UberEats the employees at this particular Popeyes have failed to... provide parts of the orders or given incorrect items entirely. Parts that shouldn?t be forgotten such as a drink and orincorrect items (i.e not Spicy chicken when requested) Don?t be surprised when customers hold up your line to verify that everyitem requested and paid for is included or seek a refund for the lack of accuracy on your end as an establishment. Do better. Read more
I've tried Popeyes many times, I love the fried chicken and sandwiches. However, I tried their tenders for the first time the... other day and it was disappointing. The tenders were a bit chewy and stiff. I really expected more from their tenders, speciallywhen the sandwiches and fried chicken pieces are delicious. Read more
Been here for about 3-4 times always something wrong but this time chicken tenders where all raw and cold I?ll attach a picture... and they always forget dipping sauce not coming back management should take care of multiple issues with this place ???????? Read more
I would give it a higher rating because the food is good. However I went to the drive-through and when I ordered a special from... the menu I was informed that it was only available on Tuesdays when no such restriction existed Read more
I give two stars because I still like Popeyes, just this visit was definitely below my expectations. Ordered the 14pc tender... meal, half spicy and half mild. Had to wait an extra ten minutes for the tenders, which isn't a big deal as I've had to waitwith prior visits. Got home and the fries were already cold and somewhat stale tasting, which most likely means they boxes thoseup first while waiting for the tenders. Figure they would have prepared the fries when the tenders were done. Also, the spicytenders were less quantity than the mild, by one and definitely smaller. I have to say this location isn't the best. Last time Iwas here it was similar results. I'll keep going to the one by the outlet mall near canutillo, far better service. Read more
I put in an order to pick up at 8:35 this evening after I got off work. Unfortunately, I got off way later than I was supposed... to. I arrived at this Popeyes location around 9:15 to finally pick up my order. The woman at the window apologized to me that myfood had been sitting so long, though it wasn?t her fault at all! I explained the situation about work and she very kindlyoffered to make me a fresh, hot meal as long as I didn?t mind waiting a few minutes. I greatly appreciated her kindness thisevening and going above and beyond to give me a hot meal. Excellent service from her and the young man who brought the food tomy car. I didn?t get their names, but thank you so much for going out of your way like that. Read more