Reviews for Pieology Pizzeria El Paso, Towne Marketplace in El Paso, TX

This location is better than the Mesa location, however, it's consistently cold in the restaurant so if you're planning to dine... in have something to put over you while eating. This makes the dining experience pretty uncomfortable...pizza is fairly goodthough. Service is slow. Read more

This was my first time visiting and the pizza was phenomenal!! I got to choose everything on my pizza, down the the crust.... Everything was so fresh and flavorful. I got a "bambina" sized pizza and that was still large. The sauce was in the best pizzasauce hands down! Can't wait to go back! Read more

Since this location opened, it has gone downhill. Today, there was no ice for drinks because the machine was broken. When our... order arrived, they handed me someone else's pizza. Mine was given to someone who had placed an order to go. Though managementwas apologetic and offered to make me another pizza, iI will think 4 times before returning. I'll go to another location beforereturning to this one. Read more

It?s my third time coming here. Staff is very friendly, very confortable environment, pizza is delicious they have plenty of... toppings to choose from; (even tho the bread was a little overcooked the last time I went). Price is not that bad. Read more

Great pizza! The cauliflower crust was excellent.

So I was one of the original employees that opened the store back in summer of 2018, and worked there till March of 2020. I... think this store?s main problem is the staff, in a lack of training both in how to make the pizzas, and how to treat guests. Iwent there today and got two 1-toppings and the girls there were nice, but they put waaaay too much cheese or sauce, andnormally that?s not an issue if you ask for it well done, which I did, but didn?t get them as I asked. The guy that was cookingdidn?t care at all about anything and just seemed kind of rude. To fix this problem, please management if you see this, try togive a general raise to everyone. When I started working there the pay was 7.25, and now I think it?s at 8.50, that is notenough. That?s why your employees don?t care. Most restaurants pay AT LEAST 9.50-11. Then train them! Once you give a better payyou have the authority to train and correct, or praise if they get it right. Teach them the right portions, teach them bettercustomer service, and if they don?t comply, at least you?ll know that you?re paying them fairly for what they should be doing.The quality is in the details of how to both make a pizza correctly with the right portions, and with how to treat customers thebest way possible. Read more

We went on Saturday around 12:30pm the place was dead. There was a couple at the end of the counter paying. We stood there like... 8 minutes and no one even acknowledged us. I finally said HELLO to get someone's attention because I was tired of just standingthere being ignored. The girl who was working came over and didn't even smile or apologize for leaving us standing there. Iwon't be going back, this isn't the first time that I experienced rude and uncaring staff. The staff acts like they don't wantto be there! Bad service, the employees act like you are a bother and overall have a bad attitude. The prices increased and thepizza isn't even that good anymore. Not worth my time or money. Read more

The food is always good! Quality, Ingredients, and Preparation are top notch! Lots of gold stars! You?ll likely get good... service, but I got GREAT service from Jaden & Vianey who made this AWESOME pie? These two pizza artists really made my day, thanks! Due to a rewards issue, their AWESOME manager was super cool and hooked me up with free grub for the missus and I,thanks so much Ruben! You?ll never go wrong visiting this location, they?re always on point and make the experience a def +! Read more