Reviews for Papa Johns Pizza in El Paso, TX
Good pizza and fast service! Ordered many times and had never had an issue!
Worst pizza place I've ever ordered from.All around bad experience.First time getting a dry pizza with tasteless wings.And the... wings were dipped in buffalo sauce. Read more
Customer service is horrible, don't know what orders are pending, even when the place is visibly dead. May have been just a bad... day but try it for yourself. I would just go down the street to Crazy Daves Pizza. Read more
, I order Papadillas, I order a medium Pizza with pineapple pepperoni and jalapenos and it was delivered right to my doorstep I... paid over the phone with my debit card and the pizza got deliver in less than 7 minutes I particularly love Papa John's theingredients the service everything is wholesome I wanted to make a remark for everyone they charge you $4 for delivery fee butthat's not for tip and that's printed on the box of the pizza I did not personally know this I had worked before in therestaurant industry and I know that you tip servers because servers they get paid $2.13 an hour but I don't know how and howmuch they get paid the workers in the pizzerias and I'm not going to ask but yes it is our responsibilities as we order fordelivery to tip that really helps the driver for gas I just want for our community of El Paso to be and to show kindness andgratefulness for the people that delivers are lunch breakfast or dinner that makes a huge difference and I have to admit that atfirst this time that I first order I did not tip because I had a misunderstanding on that and honestly because I make sure and Itold on my biography that I was going to be honest I asked one of the persons that took my order and apparently they too weremisinformed about where the for or $5 of delivery fee we're going and they told me that they were going to the delivery personso that's why I did not tip I felt terrible but it was too late tonight I am going to order or tomorrow when I do I post somepictures thank you very much and I recommend days for everyone that comes to El Paso and from all my El Paso people people toalways remember that we need to research and this goes for me too thank you Read more
Omg we always get delivery from here but today we were told it was busy time so we did carry out. They told us it be ready 55... minutes. We got there and that pizza wings jalapeno bacon cheessebread. And i had 10 gift card and 10 dough cash and did noteven help about me having the discount got none. Read more
Customer service was a bit of a confusion. I ordered curbside and the email stated to click on "tracker" upon arrival and pizza... would be delivered to my car. I arrived and clicked on tracker but no response. There was a sign on the window that forcurbside, to call the store, which I did and upon answering I was placed on hold. When the representative finally brought myorder I asked her if the process was to click on the tracker or call the store. She said the tracker was correct, but they werevery busy. Otherwise, the pizza was great as well as the price! Read more
Our Pizzas looked like they got dropped or mishandled. The picture is of the worst one but all 3 were shifted.
I was having a hard time finding this location so I called them and they instructed me to go to the plaza where Albertsons is... located. I drove there and still couldn?t find it, so I called again and the associate that answered the phone just put me onhold and never got back to me. I finally found the location and requested to speak to the manager, a guy that I don?t think wasthe manager came out. I exposed what happened ( I was still on the like with papa johns 7.5 min later) I showed that to the?Manager?, he just apologized and offered me to make my pizza again. It was obvious that he wasn?t sorry for what happened andhardly paid any attention to my concern. As soon as I walked out of the store my call was disconnected and I could see the?manager? hanging up the call. They were just disrespectful and uncaring. Read more