Reviews for McDonald's in El Paso, TX
This is a busy location. Stopped by for a cup of coffee. Great coffee price for seniors! 79cents (The coffee at the West side... location was 50 cents) Read more
I ordered thru the app show up to the location was closed called the location and they are under maintenance and that I was able... to cancel my order NOT TRUE. After explaining to her there isn?t a cancel option and my card was already charged, very rude toldme ?ma?am it?s not my issue I can?t do anything? I went to another location and they tried everything to help but because theyaren?t corporate they couldn?t find my order and told me the closest corporate McDonald?s was airway I show up and this otherunprofessional employee gives me the excuse that he couldn?t find my order because I picked pickup inside dine out. He wouldprobably see my order if it was drive thru option but there was no guarantee so he couldn?t help me. I got charged for food Idid not get and most likely how these fast food places work will never see that food that was for my in laws with Covid andobviously can?t leave there home. Read more
I've always gone to this McDonald's, especially with the reason that my job is down the street . My drive thru experiences have... been average, but today. I was so moved emotionally ?? Crunch gym, decided to take my last 11$ I had right before I purchased aHappy Meal for my son and a McDouble for myself, and left me at zero with no way of purchasing our meals. I said sorry thecashier said sorry and I moved to the parking spaces trying to figure out what happen when my card got declined 2 twice. When Ilooked up at some point I saw the cashier come up to my driver's window with all the stuff I ordered ???? I told him again Ireally didn't have the money for it and he was so nice to tell me he got me ,and that it was okay. I cried ???? I still cry whenremember this experience beats them all . He has know idea the good he did for us . Read more
Got a large hot mocha drink. The chocolate sundae was pretty good. Busy Piedras/ Interstate location. Clean, equipped... restrooms. Read more
Very clean and employees were friendly. I still can't get used to those kiosk to order and pay (self serve) so an employee was... nice enough to show me how to use it. Read more
The last time i went to this location there were flies everywhere. Decided to give it another try. When they opened that drive... through window OMG!!!smells gross in there...like sewage Read more
Went to this location about 10:45 pm on 7/7/2022 the person who took my order only put down 1 mcchicken when I had ordered 2 and... i trusted them and didn?t realize or check till i got home. Then the person on the second window handing you the food wasdrinking what looked like a frappe. The person farther from the window was full on eating handfuls of fries right where thecostumers could see her. Management and higher ups like corporate should look at the cameras to see what really is going downthere. I am planning on calling the health department because that is badddd Read more
This morning staff through drive through, at first glance looked like the line was moving fast (very well) I was ordering staff... kept on iterupting saying (is that all) so I had to repeat myself two three times. At the I first window checked my oder andstill wrong so she corrected it fast then I payed at the second window woman gave me an uncompleted order, I told her still somemissing she was mad and rude she said no that's all, and I told her again, then she said give me your recite.. I gave it to herthen she completed my order.. Read more