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Reviews for Marco's Pizza in El Paso, TX

Lashaundra Harper 1 year ago
5

The food was great but it took a while for me to get me order. I came to dine in. I ordered my meal was was never notified when... it was ready. I had to go back up to the counter to ask about my food only to find out, it had been ready and sitting there fora while. I was the only customer in the store. But I will give another chance because the food was delicious ???? Read more

Susan Stroud 2 years ago
5

First time ordering on the app. Delivery driver William was fantastically friendly! Pizza looks amazing!

24 Js 2 years ago
1

Ordered pizza for pick up at 719 tonight they told me 45 minutes, I arrived at 805 my 2 pizzas weren?t ready and on top of that... the order was canceled because of someone?s mistake, I asked for the manager and they said he left because he cut himself. theyare really busy so I?m trying to give them the benefit of the doubt but still my order was completely messed up by whoever isanswering that phone and I didn?t get offered anything other than the guy saying it was canceled. Hopefully management willreach out and correct this issue for me, I will update if they do Read more

Serina Wooten 2 years ago
3

I agree with a recent post about this location not answering calls to place an order or not being able to place an online order.... Was on hold for over 20mins, and call was dropped. Unfortunate. *UPDATE- Marco's app is finally giving the option to orderonline at this location ????. Pizza was good. Read more

Christopher Morrison 2 years ago
5

Have never had this chain before but was really excited about trying it from reviews and menu. Other people giving really low... ratings. Complain about phone service. Used online ordering got a coupon for doind so and pizza was done 10 minutes early andtastes amazing. Love the mix of American and Italian pepperoni. Think low ratings might have to do with a competing shop twospaces over but that's a guess. Who still calls in orders? Read more

ruby rodz (ruby_d00) 2 years ago
5

The staff is friendly, my order did not take longer than I was told online, and the pizza tastes good ???? Will definitely... return again. Read more

Fabi Cin 2 years ago
3

I wish I could give it a 5, but I just can?t. I do hope managers see this and correct the small issues before bigger issues... start. First time we ordered was about a week ago, their online ordering wasn?t set up (or it just wasn?t working). Placed myorder over the phone. Was placed on hold, completely understandable. Asked for a pizza with pepperoni and jalapeños on oneside, and I got a pizza with jalapeños on one side and pepperoni on the other. Again, I can see where there was confusion. Buttoday, I ordered online and checked 3 times before placing the order to make sure that the pepperoni and jalapeños were on thesame side. And again they put jalapeños on one and pepperoni on the other. The pizza also wasn?t cut through and one was cutinto like 5 pieces. Read more

Karim Timani 2 years ago
2

We got a take out pepperoni pizza, pizza was given to us cold. Restaurant smells really bad, they definitely need to work on... that smell. Salad was okay. Read more