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Reviews for Cold Stone Creamery in El Paso, TX

Stephannie Wood 2 years ago
5

This has the best ice cream ever we love this place. It was also like a 105 this day so it was great to have something nice and... cold. Read more

Sonya Lee 2 years ago
5

Amazing Staff especially Isabella she welcomed me with a warming smile when I entered and sung the cold stone song when I ask... after tipping! Read more

EMI N 2 years ago
1

i ordered a cheesecake fantasy as usual (one of their more expensive ice creams) in a gotta have it size (the largest one) and... the girl who made it today literally put 3 small blueberries and 2 thin slices of strawberries. the saddest looking thing ever???? definitely ruined cold stone for me & my family and will not be coming back Read more

Aurora Jefferson 2 years ago
1

I tend to give this Coldstone location the benefit of the doubt. We have finally concluded management/owners do not care. It... has been multiple times at this location of how filthy it is, and employee don?t care an ounce to clean up. They have nocustomer service. Windows, tables, bathroom, floors and not to mention when the employee dropped the ice cream scooper on thefloor, picked it up ?..scooped ice cream for the next customer. Shame on all of you!! We will never return. Read more

Marco Bissuett 2 years ago
1

new worker just stood there when i told her i wanted the surrender to strawberry ice cream as if she was on drugs or something... not even kidding. She took 10 minutes to make me and my moms ice cream and we were the only customers in the store. my moms icecream was melted before we even got to pay. Very disappointing experience. Read more

Itzel Hayashi 2 years ago
2

The ice cream is good I just think if the male employees have long hair they should be required to wear at least their hair up.... One of the male employees had long hair and it was loose and it looked un kept I didn?t want to be rude but I wouldn?t want himhelping me and I definitely wouldn?t want his hair in my food. It made the place look bad. Yes it was a busy time but it takesless than five seconds to put your hair up. Specially if you work with people?s food you should look a little more professional Read more

Danny Plata 2 years ago
5

First time visiting a Cold Stone location. Upon arriving , place was clean and organized. The place is extremely cold, to cold... to even eat inside. They should really look into having a table or two outside. Aside from that, Manager and Staff were friendlyand eager to help. My ice cream was delicious as well. Thank you! Read more

Lesley Johnson 2 years ago
5

If you shop at the Albertson's grocery store next door, you may get a 2 for 1 coupon and that's a great reason to visit... Coldstone. ???? Founder's Favorite and Chocolate Delight are great choices. ???? I'm also thinking I may have to try a deliciousice cream cake in the future. Friendly, fast service. Thanks! Read more